I received a bill today and it is nearly double the price of what it normally is.. I was wondering if you could look into this please?
I can pm you the details on here. Thanks.
I can check into this for you. If you can send me a private message with your account number and address, I can investigate this for you.
It may be the case that the bill was created on estimated reading. If it was, it would do no harm to also send along up-to-date readings from your meter and, if that's the case, I can go straight to creating a new bill for you.