SSE Airtricity Representatives

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Level pay -large increase

01.03.2017 07:42 #1
Registered User
I've been with SSE for 4 months on level pay.
I pay €148 a month for gas and electricity.I notice that my March payment has been readjusted to €192 a month.
This seems unjustified as I am currently €100 behind after the 4 coldest months of the year,and the next 4 month period will include at least 2 months with almost no gas usage,along with lower electricity usage due to longer daylight hours.
Please note that €148 a month equates almost exactly to last year's usage for the whole year.
Can you please have a look at this.
01.03.2017 11:23 #2
Hi Vandriver,

If you can please PM your account number I'd be happy to look into that for you.

SSE Digital team.
28.04.2017 12:08 #3
I have a similar question about the level-pay approach. I had my first adjustment after my first 4 months and the amount increased from 121 to 149 even though once the direct debit is taken from my account for my latest bill I will only be €20 in arrears. I assumed that coming into the summer months when my gas usage will decrease significantly that I wouldn't see such an increase?
28.04.2017 13:09 #4
Registered User
I ditched the level pay and went back to 2 monthly bills.
28.04.2017 13:45 #5
Originally posted by Flutee
I have a similar question about the level-pay approach. I had my first adjustment after my first 4 months and the amount increased from 121 to 149 even though once the direct debit is taken from my account for my latest bill I will only be €20 in arrears. I assumed that coming into the summer months when my gas usage will decrease significantly that I wouldn't see such an increase?

Hi Flutee,

If you can just PM me with your full name, address and phone number and I can take a look at your account and see why there has been an increase for you.

Thanks, Leon
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