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€3.20 text cost while roaming in UK

12.07.2016 13:18 #1
Hello there,
I would like to query why I was twice charged €3.20 per text to Irish mobile on 5 July last while in UK. Subsequent texts were only €0.14 while I was there. I cannot find any charging structure that has this charge for a text.
Dermot
12.07.2016 14:18 #2
Originally posted by Dermo123
Hello there,
I would like to query why I was twice charged €3.20 per text to Irish mobile on 5 July last while in UK. Subsequent texts were only €0.14 while I was there. I cannot find any charging structure that has this charge for a text.
Dermot

Hi Dermo123,

I'm sorry to hear about this. Could you please PM our Reps page - LINK! - with your mobile number, address and mother's maiden name so that I can look in to this further for you and provide some clarification on these charges?

Thanks,
Shauna
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