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HEA student broadband offer

19.08.2016 11:48 #16
Originally posted by fearmhor18
Hey, campus.ie said this would be resolved in July, i would like to sign up with Meteor, looks like i'll have to wait until I have time to visit in store. Campus.ie need to get this resolved, it's looks a known issue for over a month.

Hi everyone

Thank you so much for getting in touch with us here in regards to this.

We have now escalated this back to campus.ie.  Unfortunately we have no time frame in regards to this as of yet but just wanted to confirm that we are following up on this, with them.

If you want this offer, you're more than welcome to pop into any store where they will assist you with this.

-Kyle
18.09.2016 10:09 #17
Registered User
Originally posted by Meteor: Kyle
Originally posted by fearmhor18
Hey, campus.ie said this would be resolved in July, i would like to sign up with Meteor, looks like i'll have to wait until I have time to visit in store. Campus.ie need to get this resolved, it's looks a known issue for over a month.

Hi everyone

Thank you so much for getting in touch with us here in regards to this.

We have now escalated this back to campus.ie.  Unfortunately we have no time frame in regards to this as of yet but just wanted to confirm that we are following up on this, with them.

If you want this offer, you're more than welcome to pop into any store where they will assist you with this.

-Kyle

Still not fixed a month later
19.09.2016 12:37 #18
Originally posted by Rockin
Originally posted by Meteor: Kyle
Originally posted by fearmhor18
Hey, campus.ie said this would be resolved in July, i would like to sign up with Meteor, looks like i'll have to wait until I have time to visit in store. Campus.ie need to get this resolved, it's looks a known issue for over a month.

Hi everyone

Thank you so much for getting in touch with us here in regards to this.

We have now escalated this back to campus.ie.  Unfortunately we have no time frame in regards to this as of yet but just wanted to confirm that we are following up on this, with them.

If you want this offer, you're more than welcome to pop into any store where they will assist you with this.

-Kyle

Still not fixed a month later

Hi there Rockin

I've sent a follow-up email to that department so once I get a confirmation in regards to this, I'll be straight back to everyone.

-Kyle
19.09.2016 15:06 #19
Hi all

We just received a response to say that they are aware of this issue and apologise for the delay in fixing this. Unfortunately they don't have a time frame as to when this will be fixed.

You are however more than welcome to opt in for those student offers in store.

-Kyle
09.08.2017 12:50 #20
Registered User
Link still dead : https://www.meteor.ie/...student-offers-2014/

on here https://store.meteor.ie/student-offer/

Link here, https://www.meteor.ie/...student-offers-2016/ is 2 years + out of date. ! "2013/2014 or 2014/2015 academic year"
09.08.2017 14:01 #21
Originally posted by Rockin

Hi there Rockin.

Thank you for posting here.

The first link is a very old link and no longer active.  The second one is working so have you tried this and it's giving you an error?

The 3rd link I will follow up on regarding our T&C's and will get back to you on that.  All the student offers are still available in store so you're more than welcome to pop in as this process is quicker than doing it online.

-Kyle
09.08.2017 14:07 #22
Registered User
Originally posted by Meteor: Kyle
Originally posted by Rockin

Hi there Rockin.

Thank you for posting here.

The first link is a very old link and no longer active.  The second one is working so have you tried this and it's giving you an error?

The 3rd link I will follow up on regarding our T&C's and will get back to you on that.  All the student offers are still available in store so you're more than welcome to pop in as this process is quicker than doing it online.

-Kyle

Kyle

The first "very old"  link is the one that is currently on the https://store.meteor.ie/student-offer/ page

That is giving the error. 

The second works but is, out of date.
09.08.2017 14:29 #23
Originally posted by Rockin
Originally posted by Meteor: Kyle
Originally posted by Rockin

Hi there Rockin.

Thank you for posting here.

The first link is a very old link and no longer active.  The second one is working so have you tried this and it's giving you an error?

The 3rd link I will follow up on regarding our T&C's and will get back to you on that.  All the student offers are still available in store so you're more than welcome to pop in as this process is quicker than doing it online.

-Kyle

Kyle

The first "very old"  link is the one that is currently on the https://store.meteor.ie/student-offer/ page

That is giving the error. 

The second works but is, out of date.

Hi there Rockin

Thank you for the quick response.  I just need to confirm with you when you're saying "out of date".  Is the 2nd link not working or are you just stating that the webpage is out of date?

Are you having issues purchasing a device either via the second link or through http://campus.ie/meteor ?


Please just confirm as we need to know exactly what you're referring to as this gets dealt with by two different departments and have to escalate this on to the correct one

-Kyle
09.08.2017 14:30 #24
Registered User
Originally posted by Meteor: Kyle
Originally posted by Rockin
Originally posted by Meteor: Kyle
Originally posted by Rockin

Hi there Rockin.

Thank you for posting here.

The first link is a very old link and no longer active.  The second one is working so have you tried this and it's giving you an error?

The 3rd link I will follow up on regarding our T&C's and will get back to you on that.  All the student offers are still available in store so you're more than welcome to pop in as this process is quicker than doing it online.

-Kyle

Kyle

The first "very old"  link is the one that is currently on the https://store.meteor.ie/student-offer/ page

That is giving the error. 

The second works but is, out of date.

Hi there Rockin

Thank you for the quick response.  I just need to confirm with you when you're saying "out of date".  Is the 2nd link not working or are you just stating that the webpage is out of date?

Are you having issues purchasing a device either via the second link or through http://campus.ie/meteor ?


Please just confirm as we need to know exactly what you're referring to as this gets dealt with by two different departments and have to escalate this on to the correct one

-Kyle

Kyle, webpage out of date, you can order via https://store.meteor.ie/student-offer/ ok 

Nothing to do with campus.ie : edit : in fact all references to meteor are gone from their site.
09.08.2017 14:48 #25
Originally posted by Rockin
Originally posted by Meteor: Kyle
Originally posted by Rockin
Originally posted by Meteor: Kyle
Originally posted by Rockin

Hi there Rockin.

Thank you for posting here.

The first link is a very old link and no longer active.  The second one is working so have you tried this and it's giving you an error?

The 3rd link I will follow up on regarding our T&C's and will get back to you on that.  All the student offers are still available in store so you're more than welcome to pop in as this process is quicker than doing it online.

-Kyle

Kyle

The first "very old"  link is the one that is currently on the https://store.meteor.ie/student-offer/ page

That is giving the error. 

The second works but is, out of date.

Hi there Rockin

Thank you for the quick response.  I just need to confirm with you when you're saying "out of date".  Is the 2nd link not working or are you just stating that the webpage is out of date?

Are you having issues purchasing a device either via the second link or through http://campus.ie/meteor ?


Please just confirm as we need to know exactly what you're referring to as this gets dealt with by two different departments and have to escalate this on to the correct one

-Kyle

Kyle, webpage out of date, you can order via https://store.meteor.ie/student-offer/ ok 

Nothing to do with campus.ie : edit : in fact all references to meteor are gone from their site.

Will pass this onto the relevant team now

-Kyle
04.09.2017 01:07 #26
Registered User
Just wondering whats the situation re the 2017/18 academic year? Meteor have had a 3 year contract with Heanet to supply discounted BB to 3rd level staff & students since 2014. Obviously this contract would now be up. Who has the contract for this year? Yourselves (you will be called Eir soon) or has it gone to somebody else?
04.09.2017 12:29 #27
Originally posted by 17-pdr
Just wondering whats the situation re the 2017/18 academic year? Meteor have had a 3 year contract with Heanet to supply discounted BB to 3rd level staff & students since 2014. Obviously this contract would now be up. Who has the contract for this year? Yourselves (you will be called Eir soon) or has it gone to somebody else?

Hi there 17-pdr

Thank you for getting in touch with us here. If you still want to avail of this offer again, you just need to pop into your nearest store where they will be able to assist you with this. Unfortunately we do not deal with student offers here as this is now only through our stores.

-Kyle
06.09.2017 20:51 #28
Registered User
Originally posted by Meteor: Kyle
Originally posted by Rockin
Originally posted by Meteor: Kyle
Originally posted by Rockin
Originally posted by Meteor: Kyle
Originally posted by Rockin

Hi there Rockin.

Thank you for posting here.

The first link is a very old link and no longer active.  The second one is working so have you tried this and it's giving you an error?

The 3rd link I will follow up on regarding our T&C's and will get back to you on that.  All the student offers are still available in store so you're more than welcome to pop in as this process is quicker than doing it online.

-Kyle

Kyle

The first "very old"  link is the one that is currently on the https://store.meteor.ie/student-offer/ page

That is giving the error. 

The second works but is, out of date.

Hi there Rockin

Thank you for the quick response.  I just need to confirm with you when you're saying "out of date".  Is the 2nd link not working or are you just stating that the webpage is out of date?

Are you having issues purchasing a device either via the second link or through http://campus.ie/meteor ?


Please just confirm as we need to know exactly what you're referring to as this gets dealt with by two different departments and have to escalate this on to the correct one

-Kyle

Kyle, webpage out of date, you can order via https://store.meteor.ie/student-offer/ ok 

Nothing to do with campus.ie : edit : in fact all references to meteor are gone from their site.

Will pass this onto the relevant team now

-Kyle

Kyle that was never resolved ( https://www.meteor.ie/...fers-2014/) 
07.09.2017 08:08 #29
Originally posted by Rockin
Originally posted by Meteor: Kyle
Originally posted by Rockin
Originally posted by Meteor: Kyle
Originally posted by Rockin
Originally posted by Meteor: Kyle
Originally posted by Rockin

Hi there Rockin.

Thank you for posting here.

The first link is a very old link and no longer active.  The second one is working so have you tried this and it's giving you an error?

The 3rd link I will follow up on regarding our T&C's and will get back to you on that.  All the student offers are still available in store so you're more than welcome to pop in as this process is quicker than doing it online.

-Kyle

Kyle

The first "very old"  link is the one that is currently on the https://store.meteor.ie/student-offer/ page

That is giving the error. 

The second works but is, out of date.

Hi there Rockin

Thank you for the quick response.  I just need to confirm with you when you're saying "out of date".  Is the 2nd link not working or are you just stating that the webpage is out of date?

Are you having issues purchasing a device either via the second link or through http://campus.ie/meteor ?


Please just confirm as we need to know exactly what you're referring to as this gets dealt with by two different departments and have to escalate this on to the correct one

-Kyle

Kyle, webpage out of date, you can order via https://store.meteor.ie/student-offer/ ok 

Nothing to do with campus.ie : edit : in fact all references to meteor are gone from their site.

Will pass this onto the relevant team now

-Kyle

Kyle that was never resolved ( https://www.meteor.ie/terms_and_conditions/student-offers-2014/) 

Hi there

From here we can only relay all the information back to the team that deals with website and offers.  We're still waiting on a response for some confirmation regarding those links and offers.  Apologies for the delay.

-Kyle
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