From here, just set it up as a beneficiary and transfer funds into it?
Or am I over-simplifying it?
I wouldn't go sending money to it without confirming with KBC. You're better off ringing them.
As far as I know, everyone is given the same mortgage account number and sort code and this is an Ulsterbank account, not a KBC one. You then use your mortgage number from your statement as the reference.
I also have KBC current account, a savings account, and a mortgage account. I can see the first two online, but not the mortgage account. Why is this not available? I don't understand the rationale for hiding this from customers, forcing them to ring KBC customer service to find out what their mortgage balance is.
Adding my voice to the requests for making this available - is there a possible time-frame for when this may be available?
If the mortgage account that KBC use is a unified Ulster Bank account, then that would explain the lengthy delay in accessing it via KBC app.
I'd guess this is the root of the problem, all right. They accept all lump sum payments towards all mortgages to the one Ulster Bank holding account. I'd be intrigued to know the genesis of that dreadful decision.
i just done a lump sum payment off my morgage with kbc... i went into one of their hubs with a annual morgage statement as it had my morgage # on it etc..took about 15 min to do... as the lump sum was over 15k so i needed to have a photo id (drivers licence), with kbc staffer i just filled out a withdrawal form that allows transfer into the ulster bank with your morgage as a reference.
ive also added the ulster bank iban to my online banking so i can make a 1k, 2k transfer now and then(haven't used the online way though), guess just ringing them to find the balance is still required..it would be great if i could see my morgage online just like how i see my credit card.
When the PSD2 thing comes it, it might be possible then to see it?
Or legally, they may be bound to allow us to see it?
unfortunately no. If bank does not offer service on its own online channel, it has no obligation to make the service available via open banking. KBC mobile/online banking though easy to navigate and looks good, is very basic. Other banks has more features in apps they designed 10 years ago.
I have a great rate with KBC and pay extra each month. Not on an ad-hoc basis admittedly, I increased my monthly payment. I have to renew this every year so can change it if I want. Also, I if I send in a new payment instruction, it will supersede my current one.
While it would be nice to be able to see the mortgage account online and make payments, why would you let this stop you, if you're getting a good rate? Would you be looking at your balance every day? I go through my annual statement when I receive it and then put it away. It doesn't change much month to month to be fair.
If you want to make ad-hoc payments, I believe KBC can give you instructions on how to make payments whenever you like.
Remember if you're on a fixed you can only pay up to 10% of the balance (at the time of fixing), without penalty.
Unfortunately mortgages are not yet available to view online and we do not have a timeline for when this will be available.
In the meantime, our customer services team is available 24/7 to provide any required information on all of your accounts. They can be reached directly on freephone on 1800 93 92 44 or abroad on 0035316646100