Boards.ie uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Click here to find out more x

eir Representatives

N/A
Response Time
N/A
Response Rate

We're online:

Monday - Friday: 12pm - 5pm

Email for complaint

24.09.2015 13:18 #1
Could I please get an email address to lodge a complaint?

Thanks
Ross
24.09.2015 17:44 #2
Originally posted by Rod82
Could I please get an email address to lodge a complaint?  

Thanks
Ross

Hi Rod82
to mail us regarding a complaint go to this page here https://www.eir.ie/about/contact/
Tony
24.09.2015 19:17 #3
Registered User
Originally posted by Rod82
Could I please get an email address to lodge a complaint?

Thanks
Ross


ComReg can become involved in the resolution of individual cases only when the customer has first lodged a complaint with the operator in question.

To lodge a formal complaint I advise you to proceed as outlined below:



1. Contact eircom via ccm@eircom.ie

2. State that you have been advised by ComReg to lodge a formal complaint

3. Request a complaint reference number- this is required in order for us to raise case later if needed.

4. Give the details of your complaint



If eircom does not respond to your complaint within 10 working days you can contact ComReg with the complaint reference number and we will review your complaint and refer the matter to eircom if appropriate.
1 thank
Reply to thread
Bold
Italic
Underline
Strikethrough
Align left
Center
Align right
Bullet list
Insert an image
Insert an emoticon
Insert a YouTube video
Remove Formatting
View source
Please Log In or Sign Up to join the discussion