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Formerly O2 Ireland Representatives

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Unlocking an O2 phone

04.03.2015 11:03 #1
Moderator
My wife is looking to unlock her O2 phone however the link in the signatures isn't working. Can this still be done and what are the conditions for it to be done (prepay)
04.03.2015 12:12 #2
Registered User
If I can jump in on this - looking to unlock an iPhone 5. 

I was told to contact O2 with the IMEI number to facilitate this?

Thanks.
04.03.2015 13:15 #3
Originally posted by The Guvnor
If I can jump in on this - looking to unlock an iPhone 5. 

I was told to contact O2 with the IMEI number to facilitate this?

Thanks.

Hi,

Can you PM your IMEI and number to the Telefonica O2 Reps.

Thanks,
Lisa
05.03.2015 11:55 #4
Registered User
PM Sent about unlocking phone also
05.03.2015 11:56 #5
Originally posted by CathalDublin
PM Sent about unlocking phone also

Ok thanks.

I'll check this out now.
05.03.2015 21:45 #6
Moderator
So after getting no answer here, I eventually found a link on three website to unlock a phone, will this work for an ex O2 phone?
06.03.2015 09:37 #7
Registered User
My phone has been replaced by apple, it's locked to O2 and I'm receiving texts from three asking me to re-submit the unlock request as there is no record of the IMEI.
06.03.2015 10:03 #8
Originally posted by TheDriver
So after getting no answer here, I eventually found a link on three website to unlock a phone, will this work for an ex O2 phone?

Hi The Driver,

You can use this form the request the unlock code http://www.three.ie/web/help/unlock-request/
09.03.2015 21:41 #9
Moderator
I used the form last Thursday night, got an email stating 2 working days and on Monday night, nothing yet.............When should I expect to get the unlock code??
10.03.2015 09:34 #10
Originally posted by TheDriver
I used the form last Thursday night, got an email stating 2 working days and on Monday night, nothing yet.............When should I expect to get the unlock code??

Hi The Driver,

I will check this for you. Can you pm me your number & the imei code of your phone please.

Thanks, Linda.
31.03.2015 12:46 #11
Registered User
Originally posted by Three: Lisa
Originally posted by CathalDublin
PM Sent about unlocking phone also

Ok thanks.

I'll check this out now.


Originally posted by CathalDublin
My phone has been replaced by apple, it's locked to O2 and I'm receiving texts from three asking me to re-submit the unlock request as there is no record of the IMEI.

Just wanted to say thanks, the unlock now through :)
31.03.2015 12:50 #12
Originally posted by CathalDublin
Originally posted by Three: Lisa
Originally posted by CathalDublin
PM Sent about unlocking phone also

Ok thanks.

I'll check this out now.


Originally posted by CathalDublin
My phone has been replaced by apple, it's locked to O2 and I'm receiving texts from three asking me to re-submit the unlock request as there is no record of the IMEI.

Just wanted to say thanks, the unlock now through :)

That's great CathalDublin :) If you need anything else, let us know.

Thanks, Linda.
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