We would not sell the media for the Windows on laptops. You can either create a restore disk when you receive the unit or you can contact Toshiba support if they are able to sell you one directly.
For Microsoft Office 2013 you can create a disk from the download that you get from Microsoft. Again disks are not longer something we provide but Microsoft might be able to sell you a disk at a cost.
Thank you Kin for your prompt response. Does the restore disk that you refer to for Windows 7 enable me to do a complete Windows 7 re-install at a future date, should that become necessary?
Regarding Microsoft Office 2013 - presumably you would send a weblink and authorisation code to download the software? Presumably, therefore, I would create a MS account and could download again from there, if required. I am interested in a single-user licence which would transfer to another PC, should my PC become damaged etc. etc.