Just to let everyone know, I done the same as RainyDay and rang UPC to say the sky ads were very interesting, anyway I got the same deal. For 56 euro pm and a free modem, you have to speak to the customer loyalty team.
Now, new customers can sign up to a UPC bundle, get it at a reduced price for 6 months, and get a €50 voucher from either DID Electrical or Carphone Warehouse.
Originally posted by Creasy_bear
New customers of course, while existing customers get rode. I just signed up for another 12 month contract. 30mb broadband with home phone 100 for 40 euro a month. What a rip off!!
Originally posted by s_carnage
It's offers like these that make me switch providers. Was with O2 for years but then they came out with deals just for new customers and switched to 3 and been happy with them since. Will ring UPC next week and if not offered these deals I'll be switching providers.
Why do companies think these sort of deals are good business?? Brand loyalty for 10+ years stands for nothing.
Originally posted by RainyDay
Yes, this is a big problem for existing customers. I'm a loyal UPC customer for 15 years. I'm watching those Sky Broadband adverts with interest, and giving serious consideration to switching.
Why would UPC offer a better discount to a fickle switcher but not to me?
The cost of keeping me as an existing customer is about 10% of the cost of getting a new customer;
The offer being discussed here is a reward offer for boards users considering switching to UPC.
For existing UPC customers, we have been adding real value to our bundles,and continue to do this.
Last year we introduced free on demand catch-up TV and box sets, and made 150mb Broadband available to order.
We have just announced that over 200,000 current UPC broadband customers on speeds less than 50mb will be contacted about ordering a new modem, which will upgrade their speed to 50mb before the summer. (subject to new contract, but with no additional cost for the modem or speed increase)