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Climote

28.01.2013 12:27 #61
Registered User
Yeah that's the version I have. Also The sauter goes up in increments of 10min is this the same with the climote?


Thanks for the info
28.01.2013 13:25 #62
No problem Stokolan. In relation to the climote's timer; this can be adjusted in 15-minute increments. 

If you have any other questions just give us a shout.

Thanks,

David
1 thank
30.01.2013 11:21 #63
I saw the advt. for this device over the weekend and filled in the form. Received call back yesterday from a most courteous and informed person, I regret I forgot his name now. In any event it seems this device needs a SIM card and can cost up to €36 per annum in fees. One then has to pay for the text messages. 
I have something the same to open a gate but the calls do no go through once the device recognises a number it works.
There is a device out there available from Apple and Harvey Norman called a WeMo and its plugged into a 13 amp plug and then one plugs whatever device they want into it be it a light or an electric blanket. It's turned on and off over the Internet using either an iPhone or iPad. It's possible to confirm the device has come on or off by the colour of the switch on the iPhone. I find these devices brilliant for €50 or £40 up North. I would have purchased the Climote straight away in order to control the central heating  but was nervous that I was letting myself in for some serious ongoing charges. I do hope Electric Ireland consider a device like the Wemo by Belkin.
1 thank
30.01.2013 12:00 #64
Hi kittytwister,

Thanks for the suggestion; we're always on the lookout for potentially useful/energy-saving products to include in our online store.

Originally posted by kittytwister
In any event it seems this device needs a SIM card and can cost up to €36 per annum in fees. One then has to pay for the text messages.


The cost of the text messages depends on your mobile phone provider and the bundle you're signed up to. In any case, text is just one of the ways you can access climote remotely - you can also do so online, or via the Android/iOS app.

Originally posted by kittytwister
Received call back yesterday from a most courteous and informed person, I regret I forgot his name now


We appreciate the kind words; good of you to pass this on. :) We'll send this over to the guys in Energy Services and they can decide between themselves who deserves the compliment. ;)

If you have any other questions don't hesitate to ask.

Regards,

David
31.01.2013 22:02 #65
Hi Guys
I had a guy come out to install the climate 3 weeks ago and he could not get a good signal. He then sent me via post an O2 sim and I installed it in the unit same no signal. I had to contact climote directly and they told me about an aerial so I rang the installer and he then sent me on an aerial, which I installed today myself. The signal was greatly increased and I have partial use of the hub. I can use the app for boosting etc but the unit will not give me a current status reading. 
I found the whole install and back up a bit of a let down to be honest, after all I paid for the unit to be installed and there is me changing SIM cards and installing aerials. Don't get me wrong the hub is the bizz and I'm sure ill get it working correctly at some stage but come on advertising '30 min install'  ye should really check up on what's going on with your installers and keep them updated. I'm off tomorrow now to ring installer again and prob climote again to sort this issue out.
02.02.2013 19:18 #66
Originally posted by seanwindle22
Hi Guys
I had a guy come out to install the climate 3 weeks ago and he could not get a good signal. He then sent me via post an O2 sim and I installed it in the unit same no signal. I had to contact climote directly and they told me about an aerial so I rang the installer and he then sent me on an aerial, which I installed today myself. The signal was greatly increased and I have partial use of the hub. I can use the app for boosting etc but the unit will not give me a current status reading. 
I found the whole install and back up a bit of a let down to be honest, after all I paid for the unit to be installed and there is me changing SIM cards and installing aerials. Don't get me wrong the hub is the bizz and I'm sure ill get it working correctly at some stage but come on advertising '30 min install'  ye should really check up on what's going on with your installers and keep them updated. I'm off tomorrow now to ring installer again and prob climote again to sort this issue out.

Got Climote working today it is def worth it when it's running right
1 thank
02.02.2013 19:22 #67
Registered User
That we mo looks to be a great bit of kit
04.02.2013 08:29 #68
Originally posted by seanwindle22
Got Climote working today it is def worth it when it's running right


Thanks for the update seanwindle22. If you need any more help or have any other questions please don't hesitate to ask.

Regards,

David
06.02.2013 10:53 #69
Registered User
Ok I was thinking about ordering a Climote for the house. Disappointed there wasn't a wifi option and saw an explanation for why SIM was being used. However, the reason for sim being used (can be installed nearly everywhere) looks like it may be the main reason I dont get it. Just found from this thread that Vodafone is used. My wife had to switch from Vodafone when we moved house as the coverage out our way is terrible to non-existant. 02 coverage isn't that great either. 3 is the only network that gives good coverage as there is a mast not far away. Not exactly sure if an aerial could fix this either.
07.02.2013 11:55 #70
Registered User
So can you use a different sim card to Vodafone? Also, regarding the aerial to boost signal, where does this get installed? Is there much of a wait time to get this installed?

Our current setup has a timer/control, then there are two wall switches beside it, seperate to the timer, one switch is switch on/off upstairs heating and the other switch is for downstairs heating. Will the installer be able to combine all this into the Climote?

Cheers.
07.02.2013 16:23 #71
Hi Chris,

I have consulted with our Home Energy Services team, who advise as follows:

Vodafone and O2 SIMs can be used. Our installers also carry external Climote aerials if required. The Climote works on a GSM Network, which is separate to 2G/3G.

Regards,
Una
07.02.2013 16:28 #72
Registered User
Originally posted by Electric Ireland: Una
Hi Chris,

I have consulted with our Home Energy Services team, who advise as follows:

Vodafone and O2 SIMs can be used. Our installers also carry external Climote aerials if required. The Climote works on a GSM Network, which is separate to 2G/3G.

Regards,
Una

Cheers Una, so I guess the only way to find out is to get someone to check when they come to install! Might chance it and see. Its just that I have an 02 phone for support and coverage is poor, out the back of the house where the climote would be the coverage is very bad, lucky to 1 bar the odd time, probably most be out of coverage but maybe the aerial could help.

Any idea of the switches as mentioned above?
07.02.2013 16:42 #73
Hi again Chris,

If you private message me your contact telephone number and a time it would suit to talk, I can organise a call to you from one of our Home Energy Services team?

Regards,
Una
29.05.2013 10:43 #74
Hi ,

I had the climote device installed by Damien Hayes on Friday last.
I must say I was very impressed by Damien and his expertise and professional manner.
He even pointed out a number of issues with wiring in my property ( a spin off from the celtic tiger years where electricians were doing things on the cheap) and rectified these for me and even connected the Immerssion up to the device (at a small additional cost) which gets added to your esb bill.

1 point to note: If users intend connectiong their Immersion up to the climote they need to have a power cable going from their MCB (Main fuse board) for the property (using a small 20 / 25amp contactor) to wherever the climote is being installed. This is not included in the standard install of the product.

Overall I'm very impressed with the product and I highly recommed it for anyone considering Climote.

Kind regards,

Johnny
1 thank
29.05.2013 11:21 #75
Hi Johnny,

Thanks for your feedback and for the nice compliment for Damien - I'll make sure it's passed on. :)

For anyone considering having Climote installed, until 31/05/13 you can get Climote for the reduced price of €269 when you purchase one at our online store using the voucher code EI0105A - that's €130 off the RRP of €399.

Thanks,
David
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