have to say the customer service is excellent at Komplett
Rang the phone number on the website ( 15c per minute)
press 1 for sales....we don't have a rep available and this call will end.
ring again and press 2 for support......we don't have a rep available and this call will end.
see from the site they have people available on boards, great idea, try to contact them, post topic at 11.30 am.......and still no reply.
seriously having doubts about dealing with Komplett again.
Used to use 3V myself, but now just use Paypal. Komplett takes Paypal.
Login to Paypal, and goto "Top Up Account". You'll see your "Paypal" account info. It's based in Ireland, so you can do a ROI transfer
Use the "Bank code" and "Account number" from the Paypal site as per usual on the AIB site, and put the "Transfer ID" number from Paypal into where "Message to appear on receiver statement:" on the AIB website.
I find transfer from AIB to Paypal usually takes about four days, and unlike 3V, you can top up your balance
They wont leave me transfer money from my bank to paypal. I've tried and they want a visa card as proof of Identity even though I gave them my full bank details.
I'm also having problems - can't pay by Paypal 'cos 'merchant refused payment', and if I try to pay by credit card, I'm told 'no payment method selected'. Guess I'll have to wait until Monday and phone you...
OK, so now we have phoned you - apparently the problem is that our order came to more than €2000, and your system won't accept orders over 2k. It will, apparently, accept 2 orders of 1k, so that's what we're trying now. Thought I'd post this in case anyone else has the same problem.
..and it's still not working. Just about ready to give up here and take our business elsewhere - your phone system now cuts us off as soon as we try to transfer to sales, saying 'sorry, unable to transfer you at this time', and the phone goes dead.