Are the ESB liable for damage to appliances within the home due to power cuts, LCD went dead after power cut, I wrote to ESB network local office and was told that they are not under the their charter although I have seen reports that they are.
I'm sorry to hear your appliances suffered damage due to power failures/surges. I'm not in a position to comment on the charter of ESB Networks, as this forum is for ESB Customer Supply only. I could offer you some general advice though. Have you tried emailing them, or visiting their website for further information?
From a safety point of view I would recommend you have surge protectors installed, to protect both yourself and any sensitive equipment you own. For general safety tips and advice, click here.
I know from previous experience that ESB Networks will accept responsibility for appliance damage caused by a power surge IF/WHERE it is clearly arising from some action taken by them (e.g. men working on the line and a surge is caused by some action of the workers).
If your situation is as a result of a natural fault then they will not compensate.
Thanks for the info, a power cut on a saturday night sounds like a fault, just happened I had a voltage drop for about 5 mins, it tripped the rcd first and then the voltage dropped, lights brown, microwave washing machine etc not working properly, ok know, rang esb and they are installing a voltage logger