02.04.2016 10:55 #5
Originally posted by Spocker
Im going to need more than that I'm afraid; specifically, what type of device your using (phone, tablet, what make/model) and what version of android does it have, and what version of the app are you using.

When you go to Settings->Memory-Storage what does it say there about free space?

It's a Samsung Galaxy S5 phone, Lollipop 5.0.

I have the newest version of the app as I uninstalled and reinstalled thinking that might help but nope.

Available space on the device is 2.25GB

hope this helps, cheers