You can call the support line on 01 436 7742 and they will go through the standard troubleshooting with you. If it is faulty just fill in a returns form online from your account menu and we will get it replaced. As for printers in your area I don't have any suggestions, sorry.
Thanks Kim, I was on to Epson support today. Too late to submit my proposal, but anyway they exhausted all options, and figure that the printer is faulty. I'll be in touch.