08.02.2021 16:17 #2
Verified representative
Hi Bobson,

Thanks for getting in touch.

This means that Electric Ireland was the provider before you moved in, so a default letter went out after the property became vacant - however if you switched to another provider when you moved in, then it's just a communication crossover.

We can check that the property is switched away from Electric Ireland if you private message us the MPRN and address.

Thanks again,