20.11.2020 16:15 #2
Hi Elen, thanks for getting in touch with us here. 

If you’re unable to receive your User ID by text then it would be necessary for you to contact our customer service desk directly. 

You can certainly contact our customer service desk from abroad on 00353 1 404 4000 and one of my colleagues would be happy to help. 

If there’s anything else that we can help you with please don’t hesitate to get back in touch with us here. 

Thanks, Eve