14.07.2020 16:39 #2
Verified representative
Hi Morrisseeee,

Thanks for getting in touch.

If your scheduled bill is due to issue soon, allow that to release first, check whether it is based on a meter-reading or is estimated, and if it is estimated and there is a significant difference between the estimate and the reading, send in the meter-reading then.

If your bill is not pending release, send me a private message with the Electric Ireland account number, name, address, telephone number, meter-reading, and stating for GDPR that you are the account-holder.

All reps will receive the message and one of us will respond as soon as possible.

Kind regards,
Una