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30.06.2020 13:23 #1
My mother (the account holder) passed away in May, and Electric Ireland want to charge me €300 to change the name on the account, even though I live at the same address. It also seems like a way to penalise me for not wanting to pay by DD. Bill was always settled via local PO.

This is extremely disappointing, I thought I was making a phone call to tie up a loose end only to face a bill of €300 because someone had to be inconvenient and pass away!