I'm sorry for any miscommunication in the branch. Please be aware that foreign currency cheques can take up to 5-10 weeks to clear, depending on the type of cheque and issuing bank timeframes. Once the funds have been cleared and approved by the foreign bank the funds will become available to you.
Thanks for getting back to me, Aisling. Just to be clear; when you said weeks, that wasn't a typo? It's 5-10 weeks as opposed to 5-10 days??