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29.10.2019 12:08 #3
Hi Frankie2019,

Thank you for getting in touch. 

We are unable to assist you here in Electric Ireland as this is a query for ESB Networks. 

ESB Networks maintain the electricity network and infrastructure for all suppliers. You can find their contact details here.

If you any queries about an Electric Ireland account or products, please don't hesitate to ask.

Kind regards, 
Aoife