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11.10.2019 09:13 #12
Hi Arciphel,

We are very sorry to read this.

If you would like us to look into this, please send a private message with your account details.

For account security, we will require the following details:
  • Your name as it appeared on your Electric Ireland account
  • The first line of your address
  • Your contact number
  • Confirmation you were the account holder (Yes/No)

Kind regards,
Aoife