Just FYI, I requested no more hard copy statements through the bank's website as I think the number of requests through those channels may count for more (could be completely wrong on that in fairness). The reply was very quick but said that "We currently do not have the facility to go paperless for the moment. This is something we hope to introduce in the future but do not have a timeframe for this. All statements will continue to issue by post as normal." So I don't think there's anything in the works on this at all.