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13.06.2018 09:00 #2
Originally posted by mnmw
I am having terrible trouble finding an RGI who knows about Ariston boilers.  I have an Ariston Genus HE boiler with a flame lift error, my current RGI serviced it recently and it all appears in working order but it has the flame lift error which then goes to a 1st ignition failure error and basically we cannot use it at all now as a result.  Please can someone help me?!!

I am based in Carlow, near the Laois border.


Hi Mnmw, 

You will need to contact the Registered Gas Installers of Ireland. Their contact details are 1850 454 454 or you can visit their website on

If you need any further assistance please let me know.