Boards.ie, Ireland's most popular discussion website, exists as a platform to allow people to talk about the things that matter to them.
It is our aim to be a neutral platform on which issues can be covered fairly and with respect for all parties involved.
We have guidelines that cover our site. You can read those here.
What happens if there's a problem on site?
We recognise that disagreements in the understanding and misunderstanding of facts or circumstances happen from time to time.
Our Forum Moderators are there to help ensure that Boards.ie rules are followed.
All posts on site can be reported for moderator attention. All reported posts are recorded, reviewed and considered.
When you're logged in, you'll see this image . You can press this button and the relevant moderators will consider if the post warrants any further action.
In the case where the content of a discussion becomes either malicious or injurious towards any party involved, our Forum Moderators will try to work with both parties in resolving the issue amicably.
All our Forum Moderators are volunteers and we invite you to remember this when communicating with them.
If the issue escalates, it is brought to the attention of the Boards.ie Community Managers, who then appraise each situation and respond to resolve any outstanding issues within one working day.
The Community Managers should be your point of contact in relation to this issue and not the moderator. You can contact us at firstname.lastname@example.org
We are extremely happy to talk with companies on how they can engage with our members to resolve issues. For more information please email us at email@example.com
Someone has posted about me or my company
Boards.ie does not condone personal abuse or harrasment towards any member.
Boards.ie does not condone defamatory posts directed at any individual or company.
If a posting appears or issue develops that you believe is harmful to you, your business or towards anyone else which causes you a genuine grievance and you believe it requires an official response from Boards.ie.
Before you email us, you should consider:
If you believe the posting to be malicious, we invite you to bring it to our attention at firstname.lastname@example.org
- Is the post true? Unless a post is deliberately untrue with the intention to mislead or harm your reputation, we will not remove it.
- Is it based on experience or opinion? If it is either, it's probably better to clarify the issue with the poster.
- Is it misleading? If it contains wrong information, please let us know.
- Is it an old post or thread? Each post contains the date and time of posting - just check how old the post is before you contact us.
We do not remove posts because they are inconvenient to a company's search engine ranking or reputation if same is deserved. If someone has posted a genuine complaint about you, you should sort it out. We are happy to work with you on this.
We will look at each issue and, if necessary, take legal advice on same.
If it is judged that the content on Boards.ie is malicious, it will be removed and if action is needed against the member who made the post, we will take it.
If, however, we believe it to be a fair assessment of the situation and that there is no legal issue, the content will be allowed to stay. We are confident this process is fair and effective.
In the case of a genuine case of grievance which requires a legal response, Boards.ie is obliged, under the Data Protection Act, to request a Section 8 Request under a court order or letter from Garda superintendent before releasing any personal data about any of our members.
If you believe you have a genuine grievance which you would like us to look at, please contact us at email@example.com
We take all complaints seriously; will work with you on resolving the issue and aim to reply to you within one working day.
It is very important that you supply us with a link to the thread or post in question so we can deal with the issue as quickly as possible.
Please note, if you threaten legal action against Boards.ie, your account will be sitebanned by an Administrator until such time as the issue is resolved. This is strict site policy and is enforced by all moderators and Administrators.