https://www.boards.ie/ Sun, 05 Apr 2026 16:56:37 +0000 en claim process — boards.ie - Now Ye're Talkin' https://www.boards.ie/discussion/2057751577/claiming-insurance-for-dents Sun, 11 Jun 2017 19:27:06 +0000 Insurance - Aircraft, Maritime & Motor kellyin 2057751577@/discussions I need advice on claiming insurance of a car owner who's parked next to me inside the apartment parking lot.

Basically, I bought a brand new car and drove it to my designated parking lot on 2nd June (friday afternoon). By 4th June Sunday 10am, I noticed there are 3 dent marks on the passenger side of my car. I am confident it was caused by the car owner parked on the left side which is a bright yellow FIAT Punto. (dents also left behind yellow paint).

After 2 hours, I confronted the driver of the yellow FIAT and he admitted that it was caused by his car, plus my car was idle at my parking spot from Saturday 4pm. So it must have happened between Sat 4pm-Sunday 10am.

The problem is, I wasn't sure what to do in terms of getting compensation from the driver until I've gotten my friend's advice on Sunday night (I left on Monday morning 4am for short holiday).

The plan was to leave a note on his windscreen about mutually settling the problem w/o going to insurance company. However, now the yellow car is no longer seen/parked in the apartment's premise since Monday noon (according to neighbout) and seems like he knows I was going to claim against his insurance and he's trying to avoid that.

Can anyone advice if I need his insurance details to claim? What if I have only his car registration number, will that be sufficient? Any other ways how to get about with reg num? Many thanks!

]]> https://www.boards.ie/discussion/2057557024/car-insurance-claim-process Thu, 04 Feb 2016 19:31:09 +0000 Motors lau1247 2057557024@/discussions
I have never been involve in an accident to date (long may it continue) so this process is a bit new to me but I do know enough to get the insurance detail, contact detail etc and I took photos of the damages also. We agreed to check out the cost first in case the person wanted to settle outside of insurance which is all fine and well. I also reported to my insurer on the day and have it recorded just in case.

I got a quote to carry out the repair and called the person to ask which way to proceed. It was decided to go through insurance. One thing that was said to me during the call was that the person's insurer (FBD) would only carry out repair through their approved garage.


Few questions pop up at this stage:

1. Do I need to get my dad to make the claim (It is his car after all)? Or is it irrelevant because I'm a named driver on his policy and the driver on the day?

2. At this point I will need to ring the person's insurer to make the claim. What happen next? Do they send out an assessor to review or do I just drop the car into a garage directly after informing the insurer?

3. Based on what was said about repair to be carried out by FBD approved garages only, is that normal?? Do I (Or my dad) not have a say as to which garage we would like to carry out the repair (We'd obviously like to use any of the car brand's garage [BMW] instead of any 'joe soap' garages).

Just a bit of a newbie in this situation, any input would be helpful. Thanks]]>