Flubit (New site for buying online)

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I ordered a computer case through Flubit using my parcel motel address..

But forgot that the package will be too big :pac:

Can I just collect it at the local cork depot at any time? It's under 35KG's so if I'm not mistaken it should be free, other than the initial €3.50

Kenny Logins wrote: »

No. I did the same (thought it would fit), and it needed to be collected in Finglas or if I paid an extra tenner, delivered to me.

Just found something on the parcel motel site there now..

We will notify you by SMS text and Email to let you know if your parcel does not fit into one of the lockers and ask you to collect at our National Distribution Centre in Finglas or to contact us to make alternative arrangements, which include an option to collect at any of our other Nightline Depots (at no extra charge) and onward delivery. Additional Charges may apply for onward delivery. Please refer to our prices explanation page for more information.

Seems like I'm okay but I'm going to give them a call to be sure..

I've been emailing them, and to be fair they are responding very quickly.

The charge for oversized products is based on dimensional weight, rather than actual weight. Anything with a dimensional weight of under 35KG's comes within the €3.50 boundaries.

Length x Width x Height in cm / 3000 = Dimensional Weight

My product is 46.4 x 23.2 x 52.3 cm which comes to about 56299.9, divided by 3000 comes to ~18.7..

When you include the packaging, it surely shouldn't double the size of the dimensional weight?

Tinie wrote: »

Damn, flubit do not like to cancel orders it seems. Been trying to cancel an order for the past few days, and they are very slow to reply, and when they did relp to an email, they just updated me on the delivery estimate and completely ignored it

Poor service.

Ringing them might be your best bet

stimpson wrote: »

So I'm waiting on my barbecue from the UK (yes - it's my fault it's been raining this week!).

I got a mail yesterday saying I needed to top up my account as there were insufficient funds to process my parcel. I had a €7 balance. So I drop another tenner into it. Still no update today, so I mailed them half an hour ago. Suddenly my package appears on the site and my balance goes down by 3.50. WTF???

Yeah, that's what happened with mine too. Didn't think much of it was my balance was zero (although my account is linked to my debit card...).

stimpson wrote: »

I got a mail yesterday saying I needed to top up my account as there were insufficient funds to process my parcel. I had a €7 balance. So I drop another tenner into it. Still no update today, so I mailed them half an hour ago. Suddenly my package appears on the site and my balance goes down by 3.50. WTF???

Strange, so you only got charged €3.50 and the €7 that was there should have covered it, maybe it's oversized and more will be charged after collection?

Danger781 wrote: »

The charge for oversized products is based on dimensional weight, rather than actual weight. Anything with a dimensional weight of under 35KG's comes within the €3.50 boundaries.

Length x Width x Height in cm / 3000 = Dimensional Weight

My product is 46.4 x 23.2 x 52.3 cm which comes to about 56299.9, divided by 3000 comes to ~18.7..

When you include the packaging, it surely shouldn't double the size of the dimensional weight?

That's not entirely true, your parcel is charged on the higher of actual and dimensional weight, a small parcel of >35kg will be charged on the actual weight. On the other hand large parcels of <35kg can/will be charged on dimensional weight. Note any parcel that doesn't fit the locker or >10kg has to be collected at a nightline depot, but there is no additional charge is the dimensional and actual weight is <35kg.
I'd say in your case you should be fine, but unfortunately sometimes (if you don't know the package size) it's a gamble/guess...

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I ordered a 1TB USB3 External hard drive last week and received a 2TB USB2 (Mains powered) External Hard drive.
I'm not sure if they made a mistake or just figured I'd be happy with the substitute but I'm just going to leave it be rather than go about returning it.

Hi All,
Sorry if this has been answered already, I've run through this thread try to find the answer.

1. I'm aware that you have to use Parcel Motel, which is fine. However, I ordered a hard disk through Flubit over the weekend and entered an Irish postage address (by mistake). The order went through with no problems and I got a 'dispatched email' (bought from 'fireworks direct'). I'm hoping it will be delivered! My question is, do you HAVE to use parcel motel or does it depend on the seller and if they will accept the Irish address?

2. In the instances where you do use Parcel Motel, is your Parcel Motel account charged for this delivery? (even though the Amazon order might have included free delivery to Ireland). How does that work?

If I'm missing something here, apologies for the stupid questions.

Cheers,

DC

Danger781 wrote: »

1. As far as I was aware Flubit would only accept a UK address. Not sure how you managed to put in an Irish address.

2. Parcel Motel will always charge you €3.50 no matter what the delivery charge from the merchant. The merchant charges you to deliver it to the parcel motel sorting office, and parcel motel charge you for using their services.

Thanks for the response. I just picked the address from the list in PayPal, when paying. It didn't complain.

Regarding Parcel Motel, if it's the situation I described, where Amazon offer free delivery to Ireland, for example. I suppose I would have to factor in the Parcel Motel cost when looking at the savings made through Flubit, correct?

Cheers,

DC

Tinie wrote: »

But they won't always use amazon though, regardless if you use an amazon link. Let us know if you get your item though.

In terms of comparing prices and calculating the savings you need to look at the Amazon price with free delivery Vs. Flubit + €3.50 and your time to go and collect from PM.