Nexus 4 ordering process

well here's the response i just got after 3 days...very weird

Hello XXXXXXX,

Thank you for using Google Wallet. In an ongoing effort to provide a safe purchasing environment, Google reviews orders on a regular basis.

It appears that you have created multiple accounts in order to take advantage of our current promotion. However, creating accounts in this manner is not allowed under the terms of this promotion. As a result, we have suspended your account and its associated transactions. You may continue to make purchases with your original Google Wallet account at this time.

The promotion terms were developed to ensure a positive user experience for everyone. If your account use continues not to comply with these terms, you may not be eligible to make purchases through Google Wallet in the future.

no idea, so i called them on a US number i found on website, dublin number for "google commerce" doesnt work. Spoke to "mary-ann" in the states, she said sorry will send to investigations team and they will respond within 24hrs to say when I can re-place my order. I have only one ID ever with google so it doesn't make sense.

Mine was cancelled too just now. Did the whole tunnel bear and parcel motel routine.

The phone isn't available in Ireland, as much of the content of the Play store isn't available in Ireland. Basically Google are selling the phone at cost expecting to monitise via the Playstore, so I have no issue that it's not available here at that price. That won't stop me trying to order it though

I also ordered one on Flubit, and got an email yesterday saying that it's going to take longer to dispatch than I was originally informed, so I reckon that will be cancelled in the next day or two. However this was my own fault as I clicked the pay button so fast on Paypal that I didn't update my address to the parcel motel Antrim address. Doh!

So if that isn't dispatched, I will ask a friend in the UK to order pay and then ship to me.

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Captain Morgan wrote: »

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The problem with Google is, and I can't believe I'm saying this as a lover of all things technological, is that they rely on computers for everything and that really takes away the personal touch of customer service. Their agents are powerless, from what I can gather. It's a disgrace, you can't treat customers like this. Even if you were in the UK, had a real UK address and credit/debit card, I bet it could still happen.

Have you tried this?
http://support.google.com/googleplay/bin/request.py?&contact_type=devices_shipping_status

Fill it out with your order number and you should be emailed back within minutes. Mine says it will ship by the 24th, whereas my initial order email receipt says the 22nd. I'm not holding my breath for either date, though, I'm just hoping for the best and expecting the worst.

dkspex wrote: »

Am I right in thinking that the €7 Parcel Motel credit will cover the delivery of both phones? From what I gather its €3.50 per stay with no extra charge with it being redirected down to ROI from NI.

I believe you'll be covered for both items for one night's stay with your free €7. Any longer and they'll likely charge you an additional €3.50 per package.

Rochey18 wrote: »

What is my best bet to get this.

I have a relation in England who can buy this for me and have it delivered to her house then ship it over here.

Is it possible for me to use my own Visa, and her address or is there a risk of the order getting cancelled the same way as using Parcel Motel?

Thanks.

Your relative in England is certainly an advantage you should make use of. You can certainly use your own Wallet account but what you'll need to do to maximize your chances is the following:

1. Add a shipping address to your relative (well, that's a given).
2. Change your payment card's billing address to match the shipping address 100%.
3. Use your online banking (if able) or call 24 hour telephone banking to have your bank/credit card account's address switched on your card to your relative's (or ask them to authorize it as a second billing address - your bank may or may not allow more than one authorized billing address - so you might have to change it outright).
4. Order the phone and good luck!

Following those 4 steps to the letter will put you in a better position than many Boardies here and there's little chance of them rejecting your order (however, anything is possible). When your phone arrives, then change your bank/credit card account's address back to normal.

dkspex wrote: »

I ordered my Nexus 4 on feb 28th, only got the shipping confirmation today. It was my first attempt at buying, used my BOI visa debit with my billing address with PM postcode & PM shipping address.

I ordered one from Flubit too during the week thinking the one from Google would be cancelled so it now seems that 2 are on the way :cool:

Am I right in thinking that the €7 Parcel Motel credit will cover the delivery of both phones? From what I gather its €3.50 per stay with no extra charge with it being redirected down to ROI from NI.

If you end up with two I'll gladly take one of your hands and cover all the expenses

i order again via tunnel bear, using parcel motel postcode in my dublin address
but its still stuck in pending. that was ordered last friday.

I think ill cancel and try order via flubit..

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Just ordered mine via Flubit and Parcel Motel. Hopefully all goes okay now!

None at all. Like everyone else, I'd just like to know if it's canceled or not. Give it to me straight! If it ships by the end of the week, I'll also be delighted, even though I had hoped for them to keep their promise of a 3-5 day delivery initially and was hoping to have it this weekend or by Monday morning at the latest. Ha, if only I'd come here first.