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remove account not possible?

  • 13-02-2011 2:39pm
    #1
    svenjaf
    Closed Accounts Posts: 2 ✭


    Hello,

    Is it legal for a website to not allow you to remove your account after you registered?
    I registered at http://www.ospalondon.com/ because I got a voucher for one of their treatments but I ended up getting the money back from the voucher provider because it just wasnt possible to book an appointment through any means with them.

    I sent them an e-mail kindly asking to point me to the right link to remove my account because I can't find it anywhere in the account details etc and their reply was
    "Unfortunately the account can not be deleted but you can un subscribe from the mailing system."

    That can't be legal, right?! I went through their terms and conditions and it's nowhere to be found that there will be no way of deleting the account once you've registered...

    Sorry I may seem a bit like a fusspot with this but it started to really annoy me because I spent so much time trying to book that appointment and then getting my money back that I just really want to delete my data from their system to have it off my mind...

    Any help is very much appreciated!!


Comments

  • #2
    Shield
    Moderators, Society & Culture Moderators, Help & Feedback Category Moderators Posts: 9,631 CMod ✭✭✭✭Shield


    You'd probably be better off posting this in Legal Discussion but bear in mind that most of the people there would only be schooled in Irish law. This seems to be a UK-based operation.


  • #3
    svenjaf
    Closed Accounts Posts: 2 ✭svenjaf


    Thanks for the quick reply!
    well it probably is but I couldnt find any similar forum for the UK... does anyone know a website like this?


  • #4
    RangeR
    Registered Users Posts: 7,265 ✭✭✭RangeR


    svenjaf wrote: »
    does anyone know a website like this?

    Yup


  • #5
    MrDPA
    Closed Accounts Posts: 1 ✭MrDPA


    Under the terms of the UK's Data Protection Act of 1998, as the Data Subject you have the right to ask to see all the data that O Spa has on you, and to ask that the data be removed (if there is no valid reason for the data to be kept) see the related Wikipedia article.

    JE

    O-Spa - Online Marketing Intelligence For Health Spas


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