I got the wrong credit for my phone

hefferboi · 16-07-2011 01:02PM #1

I'm just after coming back from the shop where I got 20 euro credit for 085 instead of 087. What can I do to get my money back?

Oryx · 16-07-2011 01:06PM

Whose fault was it? If its yours, you're out of luck. Even if it was the shops fault, youre probably still out of luck as you are should check the credit at the counter.

hefferboi · 16-07-2011 01:07PM

My fault I only recently changed to vodafone. Could I ring either of the phone companies?

tvnutz · 16-07-2011 01:25PM

Your fault so you are not really entitled to anything but it depends on the shop. I used to work in Xtra-Vision and this happened a few times. So I would ring the network to make sure the credit had not been used and then exchange it for the right network credit. Whether the shop person is willing to do that for you is another matter.

Or if any of your friends are Meteor just offer to sell it to them and use the money to buy the right credit.

Cabaal · 16-07-2011 03:06PM

OP, I'm afraid your not entitled to anything in this instance as its your fault.
Your best bet is find somebody such as a friend to sell the credit to.

On a related note, this drives me crazy,
I wish people would stop referring mobile companys by number prefix as its very foolish

This is not just the OP this is also shops.

You go into a shop and ask,
You: can I get 10e top-up for Meteor
Shop: 10e top-up for 085 is it?

No, no its not 085, its Meteor because 085 could be any company

jor el · 16-07-2011 03:10PM

hefferboi wrote: »

Could I ring either of the phone companies?

Since you bought the credit with Meteor, they are the only ones you can contact. They won't do anything though, as they have a policy of not refunding credit, unless the mistake is theirs. They are under no obligation to refund your money anyway.

Try and sell it to someone that is with Meteor.

dudara · 16-07-2011 05:36PM

I'm guessing that you mistakenly asked for Meteor, when you meant to get Vodafone. If that is indeed the case, then the fault is yours and there is no legal comeback.

You can go back to the shop and explain that you made a genuine error and see if they would take the credit back. They are unlikely to do this though as they have no way of knowing if the code has already been used.

Your best bet is to sell the credit to someone else on Meteor.

MOH · 16-07-2011 05:46PM

All you can really do is sell/give it to a friend

ScouseMouse · 16-07-2011 06:37PM

Have a quiet chat with the shop manager and offer to leave it with him. He may oblige you. Do not demand anything, he can tell you no.

noodler · 16-07-2011 06:56PM

tvnutz wrote: »

Your fault so you are not really entitled to anything but it depends on the shop. I used to work in Xtra-Vision and this happened a few times. So I would ring the network to make sure the credit had not been used and then exchange it for the right network credit. Whether the shop person is willing to do that for you is another matter.

Or if any of your friends are Meteor just offer to sell it to them and use the money to buy the right credit.

Also used to deal with these situations for XV.

Gotta be careful though - even if the operator says it has not been used, the person could easily have written the number down for future use.

wmpdd3 · 16-07-2011 11:18PM

Yeah, there seems to a time lag between the networks saying it wasnt used and it being used.

laughter189 · 17-07-2011 01:46AM

We buy €20 Meteor around the 12th monthly - so if you are stuck with this credit and it is genuine , we can come to an agreement .

mikemac · 17-07-2011 02:00AM

Sell it to a friend, you're bound to know someone with Meteor prepay

Dublindude69 · 17-07-2011 01:38PM

noodler wrote: »

Also used to deal with these situations for XV.

Gotta be careful though - even if the operator says it has not been used, the person could easily have written the number down for future use.

Taking pictures of the number on your picture phone was the scam we got constantly. That's why no means no on phone exchanges, been fooled enough times.

hefferboi · 23-07-2011 12:53PM

I went back shortly after. Was ****ting it going in but I went to school with the girl and she said no problem and exchanged it! No problem!

waterfordgirl · 23-07-2011 06:04PM

Cabaal wrote: »

You go into a shop and ask,
You: can I get 10e top-up for Meteor
Shop: 10e top-up for 085 is it?

No, no its not 085, its Meteor because 085 could be any company

I work in a shop and I get the opposite ALL the time! Drives me crazy!!
For example if they ask for €10 087, I'll say "€10 vodafone is it?" just to be sure, a lot of people have then said "oh no sorry its O2" and I therefore avoid any mistakes, but older people look at me like I've two heads!

PenguinMan · 23-07-2011 08:11PM

waterfordgirl wrote: »

I work in a shop and I get the opposite ALL the time! Drives me crazy!!
For example if they ask for €10 087, I'll say "€10 vodafone is it?" just to be sure, a lot of people have then said "oh no sorry its O2" and I therefore avoid any mistakes, but older people look at me like I've two heads!

Do the EXACT same thing myself in work. Some people think I'm stupid for asking, but it's better to ask than cause all the hassle.

Run_to_da_hills · 24-07-2011 01:01PM

Get the phone unlocked and use it up yourself.

Most service providers these days provide free sims

Its often very handy to have another number.

I got the wrong credit for my phone

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