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Router issue after Fiber install

  • 10-07-2025 02:19PM
    #1
    Acosta
    Registered Users, Registered Users 2 Posts: 2,802 ✭✭✭


    Had fiber broadband installed a couple of days ago, having only had copper wire broadband before that. Have been with Vodafone for the last year and stayed with them again with fiber.

    The Open Eir contractor set up the fiber, he says there's a signal and it's all done from their end, but the router isn't picking it up.

    Vodafone are telling me that the router needs a software update from there end before it will work. Why it's taking two days and counting for them to do this is beyond me..Has anyone else had this issue or know anything about it.

    I'm using the same router as before. However the Open Eir guy also had one with him, but neither would connect.



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