Puredrive Battery

I have two of these but looking to add a third - can anyone recommend a good source with reasonable prices?

ok team!

I’ve bit off more than I can chew!

Went to add a new battery and well after a fairly hefty heave into the attic, all 60kg!! I plugged all in and all batts showed me the red ring!

but worse I put everything back to exactly the way it was with 2 batteries and fu*k sake the original 2 continued with the red ring. I swear this line being in old XBox territory.

Any tips please!!!

thanks everyone for the responses! Much appreciated.
so it appears that I have 2 x v2 and 1 x v1

The old config which was working with no errors was a v1 and v2, though there were big issues with the install, which is document further back in this thread

The old configuration would not work when I removed the new v2

As of this morning I have the new v2 on its own connected and working.

the old v2 would not work on its own

I have not test the new v2 connected to v1 or the v1 on its own.

saga continues, more testing this afternoon.
but there’s definitely a problem and it’s likely version related now

thanks both

yes terminator in down port in all instance on the last battery (or solo)

Used the original cable that worked all along. Also tested with spare solis cables and new CAT 5s
yes a call to puredrive in the morning for sure

hey folks, minor update. Spoke with Will in puredrive this morning. All very straightforward. Going to schedule an onsite visit, if they can’t sort them and there, they will replace both batteries. Pretty happy with that. He got back on an hour later for solis info and access, was great to see the responsiveness has picked up for sure. But will wait before I start popping the champagne just yet!

@Ha Long Bay i asked about the dedicated Ireland engineer. He wasn’t sure, so I’d say not yet.

Hi everyone, although I'm based in South Wales, this is the only thread I found online about Puredrive battery issues.

I've read here that couple of members had their Gen 1 batteries replaced under the warranty by Puredrive because they're not compatible with Gen 2 battery. Sadly, this is not how my support ended up with Puredrive.

I've had my battery installed in 2022 and I bought another one in June this year. Connected everything up and the Solis inverter would get inconsistent SOC and different discharge rates for both batteries. Contacted Puredrive and after almost a month (!) wait and few chasing up email I've finally had the first reply. Since my first email to Puredrive it is now over 2 months of emailing and the outcome is this: Puredrive is saying that my old battery is Gen 1 and new battery is Gen 2 and they're offering me to have the Gen 1 battery swapped for a refurbished one at a cost of £995 + £150 install fee and taking the old battery away! So I'm paying for a new one and giving the old one back for free.. I've emailed them back asking to explain why this issue is not covered under warranty. Still waiting for a reply… they normally take a week to respond.

I don't now what to do now. Sell the Gen 1 battery, bite the bullet and get another Gen 2 battery… Or sell them both and go for a more DIY option like Pylontech? I'm really disappointed with all this, as the batteries are marketed as "modular", where in reality they're not, unless you buy them in relatively short space of time to avoid this whole Gen 1-2 issue.