Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all,
Vanilla are planning an update to the site on April 24th (next Wednesday). It is a major PHP8 update which is expected to boost performance across the site. The site will be down from 7pm and it is expected to take about an hour to complete. We appreciate your patience during the update.
Thanks all.

Twitter account hacked - cannot change email address

  • 26-05-2023 6:00am
    #1
    Cup
    Registered Users Posts: 111 ✭✭


    Hi all

    A colleague's Twitter account was hacked the day before yesterday. They want to change their associated email address, but are getting an error saying that it is not possible to change the email address at the moment due to unauthorized access.

    Has anybody come across this before? I don't use Twitter, but I had a Google and can't see anything about an email change being blocked after a hack.

    Thank you!



Comments

  • #2
    1dave123
    Registered Users Posts: 71 ✭✭1dave123


    Hi

    Does this help?

    https://help.twitter.com/en/forms/account-access/regain-access/hacked-or-compromised



  • #3
    Cup
    Registered Users Posts: 111 ✭✭ Cup


    https://www.boards.ie/discussion/comment/120641626#Comment_120641626

    Hi Dave

    Thanks for that. I saw that, but it doesn't seem to address the situation of not being able to change the email. The person can still log into their Twitter account, but not change their email address for some reason. That's what I'm finding odd, because I don't see anything about this happening to anybody else who has been hacked, and I'm wondering has anybody else heard of it.



  • #4
    greasepalm
    Registered Users Posts: 5,244 ✭✭✭greasepalm


    Twitter is rampant with loads of fake accounts with using a profile photo of yours when they setup new accounts and pretend to be you.

    I did think you could see your profile and adjust it for notification . Check the 3 dots below your profile.



  • #5
    Cup
    Registered Users Posts: 111 ✭✭ Cup


    Thanks both. Yes, I was wondering was it that somebody else had set up an account in her own name. And she was trying to change the email address on that somehow. Didn’t make sense to me. But anyway, she’s decided to close her Twitter account, so it will forever remain a mystery, and I’m ok with that.



  • #6
    greasepalm
    Registered Users Posts: 5,244 ✭✭✭greasepalm


    One thing with Twitter as i dont use a photo and email is on another email account and double protection . Any photos they have save and Google Image search can bring up many things and image search very often comes up with a porn star Wow.



  • Advertisement
Advertisement