An Post returning packages from outside the EU-See 1st post

Just to show that the system can work without delay. I ordered this item online late night 17th, delivered 8.30 am 21st. I never used the company before. It has a CN22 declaration with IOSS Id number LT-IM4400001821, Company EORI number GB896390861000. In the HS Tariff no. & origin box is 85189000 (CHN). Only 8 digits. Price £22.49, Postage £7.62, Tax £6.92, total £37.03, I paid €46.25.

In normal times nobody should be surprised at this, and there are probably thousands of similar experiences which won't be reported here.

Destination Country - Ireland(Modify)

Origin Country - United Kingdom(UK Royal Mail):  44 1752387112    Go to official website

2022-01-21

06:32:00

Arrived at Delivery Office,DUNDALK DSU

2022-01-20

14:19:00

Item has left the overseas International Processing Centre,DUBLIN DELIVERY, Ireland

2022-01-20

10:15:00

Item Received,DUBLIN DELIVERY, Ireland

2022-01-19

01:41:13

Item Leaving the UK,LANGLEY HWDC

2022-01-19

01:19:52

Item Received by Royal Mail,LANGLEY HWDC

2022-01-18

19:28:00

Item received at,Gatwick MC

2022-01-18

15:08:53

Sender preparing item,

Saw loads of tweets re books but still don't know why it's not been changed yet.

I haven't bought much I'm still sticking to couriers where possible

It's getting ridiculous now. I'm waiting over two weeks now for a parcel from the UK, I've a sneaky feeling it was sent back. I've heard of at least one other person who had a parcel from the same company sent back just a few weeks ago. CN23 form, 10-digit TARIC codes, weight, country of origin, VAT paid through IOSS and everything else all done properly - still sent back. They're just messing with us at this stage.

Stuff from Book Depository arrives with the customs info blacked out.

Wonder is it customs doing this?

Also I've had several parcels arrive which have no customs label on them at all.

That's terrible. If I'm right about my parcel being sent back (no tracking, so I've no idea), then they pretty much send them back just for the laugh. Even when the sender does everything right, it's still a 50/50 chance. Delivery to Ireland from outside Europe is pretty much courier only now I think. 😪

I know someone who ordered 2 parcels, 1 arrived with taric only and another was sent back, 2 different sellers.

Sorry you had to deal with another return

AnPost have turned internationally accepted standards for the receipt of non EU post on it's head, by brutally implementing a new system out of sync with the rest of the EU, without a trial period and with no reversion to the tried and tested method for cases which are not compliant with the new and nor easily understood rules. The lack of feedback to sender or receiver is unprofessional in the extreme. It's like a game of twenty guesses. Here's your post back. Resend it if you dare with what you think is the correct data (but not what will get your packet delivered to the rest if the civilised world).

BTW, you state, "They attempted to deliver your items but failed as the correct addressing information was not included". How do you know?

I have stopped using my supplier of twenty three years in the UK, I buy from Germany now and use DHL.

I've also stopped using An Post to send out packages and switched to Couriers instead, that's over a thousand Euros a year that An Post will lose from me.

It seems to me like this is an attack on non EU businesses.

UK businesses are well aware of whats happening and have reported it to their government and it wouldn't surprise me if there is some connection with Northern Ireland currently stopping customs checks coming in from Britain.

Same goods with the same documentation will successfully arrive all over the world, including EU countries, perhaps with requests for duty, or vat, but they will arrive. An Post like the Mammy watching the military parade, and everyone is out of step, except her Johnny!

Just ordered 2 Japanese Sega Saturn games from Japan, combined shipping, worth about €50. Nervous I wont get it now after reading this thread 😕

Are they being shipped via airmail or courier?

If it's the latter, you should be ok.

In the last couple of months, Japan Post had to put this notice up on their website - https://www.post.japanpost.jp/int/use/ireland_en.html - presumably due to the sheer volume of returned packages from Ireland. It will depend on whether or not the Japanese sellers have followed these directions. And even then, nothing is guaranteed.

Another impact of this is that people are now using Amazon UK a lot more as their packages (particularly if you have Prime) get through without an issue. Plus they deal with the VAT differential in a very straightfoward manner. I buy lots of physical media from the UK and heretofore use a mix of independent online sellers and Amazon. But because of the issues with double VAT, rejected packages etc, I just use Amazon exclusively now. So the independents are losing out.

Heres the joke. You're often unaware that your parcel is being returned, as AnPost tracking will say your parcel is being delivered. What they don't say is that they're referring to delivery to the senders address. I actually managed to get through to their customer service to ask where was my already delayed parcel when the tracking status finally changed to "your parcel has been delivered", but there was nothing in my postbox. Turns out it was at the return address, the international EU inbound centre in Germany. My supplier eventually received it back many months later, but wrote it off and fully refunded me when I contacted them when I learned it was on its way back. Others not so lucky. The thing that bothered me was DHL/Deutschespost received the packet from OZ, and forwarded it on the basis that it complied with EU postal entry requirements . AnPost had other ideas. They effectively rejected an internal EU delivery