Dealer did not let us inspect the car - threatened to call Garda?

Summary : Visited him 1 week ago, ad suggested NCT was passed. It was wrong and he said to get it done as NCT failed for CV Joint and some headlight Defect. Travelled 1.5 hours from Dublin.

He cancelled NCT appointment for Thursday and misrepresented that NCT office cancelled appointment. Never-mind.


Met him on Sunday for delivery and he immediately made us sign A4 sheet paper which had wrong car number. I asked him few minutes to inspect the car for VIN etc. Also, said to arrange a new receipt please.


He started shouting on the road it is Sunday and why we need to check car as it has passed NCT. He called me most disgraceful in front of wife/friends. He took keys from my hand and threasthned to call Garda. I told him what for, we should be allowed to check car. Wife said it is hardly under 2K and pay and close the matter.

Now car cruise is not working, steering makes noise, tail light was gone - He said he give a damn (minor issue, FYI only), only gave 1 key. I dnt care. He wanted to keep deposit and 500+ we gave him in cash on that day for cancelling the deal which he proposed to cancel. Never did, after I said OK cancel it and given back money other than deposit - We'll see you in Small Claims Court.

Problem is he is yet to send paper/receipt with correct car date and he said he will deposit form in post office box immediately.

He said he has come on Sunday and someone is waiting in car park. While he went into a mobile store after taking money. HE WAS LOUD. We approached him to close the matter and he said go way. Not a fair way to treat people.


DETAILED

This dealer has misrepresented from Day 1 and I was lazy searching for a car and hence made the mistake.

Day 1, 8 Days ago: He advertised car with with valid NCT and once I reached told me NCT was rejected. I have a copy of his ad saved.

Day 5 : He promised to get NCT done in 4 days, planned a holiday to pick car.

On the day he said he received a text saying NCT was moved to next day. I called NCT office and was informed they did not cancel, Garage asked for it. I still do not say anything - Trust me just wanted a cheap car.

Day 7 : Reached at the place to get the car. Receipt he gave was wrong with an incorrect car number, I still paid him cash and before doing balance transfer of remaining asked him to allow me to check the car as it had failed NCT previously for couple of defects.

Also, to match the VIN.

HE STARTED SHOUTING on road that he will call GARDA and Grabbed keys. He said it is disgraceful thing, he heard in his life that we wanted to check a newly NCT car. He locked the car with our bags inside and started to walk away.

He said who checks the car after NCT?? Seriously.

He did not and my spouse wanted to avoid a scene for a small amount and she said pay.


IS THIS NOT NORMAL TO DO CHECK CAR BEFORE DELIVERY????

He lied that some one is waiting for him in car park and he was nice to us meeting on a Sunday. Which was a lie as his working hours on his web-site are 9-8 on his website and he met me last Sunday. We wasted Sunday as he moved his NCT appointment.


Finally, we paid him and he went away without giving a new receipt until now.

He called us DISGRACEFUL for checking the car. We are from outside Ireland and wife wanted to avoid creating a scene. I do not wanna say anything more, it was borderline x.xxxxx...

He threatened to call GARDA and grabbed keys from my hand.

Steering does make noise on turning - NCT was failed for a bad CV Cover, Tail light is not working (I dnt care but strange how it passed NCT) and Cruise is not working. No wonder he did not let us test the car.


He misrepresented that someone was waiting for him in the parking and hence cannot wait. Whilst we saw him in the mobile repair shop for 15 min+ after this incidence. He could have gone there whilst we had checked the car. He knew issues with the car and just pushed it to us? Perhaps??????

What is bothering me :

1. He has not sent the receipt yet. Off course we expected it after the episode.

2. He I suspect will send the VRC to office. What is my option then?

3. Date of sale he has put is one day prior. I didn't notice.

4. He said PIN for tax is last 6 digits. It does not work today when I tried - Perhaps changed??

BIGGEST IS his treatment of people in front of my wife and friend was sad, bad and unacceptable. I should have walked away from the deal, wife said forget it. He was not ready to give the cash he took from us (Deposit was transferred via bank), he offered to cancel the deal. I said give money back which we paid today (over and above deposit), he said let me call GARDA.

I can take him to court but here for a short stay. How long does the Court proceeding takes - Small Claim Court in this case.

Is this usual behavior of dealer? if yes, then well, no comments.

How can checking a car be DISGRACEFUL?

His office is open 7 days as per his own website and his first call.