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Imagine LTE Rural Broadband

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Comments

  • #8222
    morgana
    Registered Users Posts: 1,243 ✭✭✭morgana


    irishfeen wrote: »
    Imagine has totally failed from the Bweeng mast in Cork the last 24 hours... I’m absolutely raging missed out on loads of US election stuff I wanted to develop.

    We are now seriously considering jacking them in completely and going back to mobile broadband.

    Seriously not impressed!

    Yea same - pretty much unusable today. Got actually on to them and there are still problems, he put me temporarily on a different sector (I presume) which gave at least stable connectivity but with massive pings (300 - 600) and said I would be switched back to my normal position in a few hours. I presume that has happened cause the router rebooted on its own. Since then its back-ish but still unstable with dropouts.
    If it does not stabilise I'll be back on the phone to them. Mobile BB is not an option reception here has deteriorated massively during Covid :(. So I'm really stuck with them. ANd no sign of NBI anytime soon - still not even a survey date :(.


  • #8223
    irishfeen
    Registered Users Posts: 8,061 ✭✭✭irishfeen


    morgana wrote: »
    Yea same - pretty much unusable today. Got actually on to them and there are still problems, he put me temporarily on a different sector (I presume) which gave at least stable connectivity but with massive pings (300 - 600) and said I would be switched back to my normal position in a few hours. I presume that has happened cause the router rebooted on its own. Since then its back-ish but still unstable with dropouts.
    If it does not stabilise I'll be back on the phone to them. Mobile BB is not an option reception here has deteriorated massively during Covid :(. So I'm really stuck with them. ANd no sign of NBI anytime soon - still not even a survey date :(.

    Got pings this morning over 4000 on Speedtest ... this is daylight robbery at €60 a month :mad:


  • #8224
    davpower
    Registered Users Posts: 75 ✭✭davpower


    Has anyone else lost connection to imagine this afternoon? tried restarting router but nothing happening?


  • #8225
    irishfeen
    Registered Users Posts: 8,061 ✭✭✭irishfeen


    davpower wrote: »
    Has anyone else lost connection to imagine this afternoon? tried restarting router but nothing happening?

    Completely gone here in Cork all day.


  • #8226
    morgana
    Registered Users Posts: 1,243 ✭✭✭morgana


    Been unstable to unusable for the last 4 days. Currently barely working with frequent drops (like right now- grrrr)


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  • #8227
    davpower
    Registered Users Posts: 75 ✭✭davpower


    Can't wait for NBI fed up dealing with Imagine


  • #8228
    morgana
    Registered Users Posts: 1,243 ✭✭✭morgana


    davpower wrote: »
    Can't wait for NBI fed up dealing with Imagine

    Don't we all!
    Alas there is no sign of it in the near and probably medium-term future.


  • #8229
    davpower
    Registered Users Posts: 75 ✭✭davpower


    morgana wrote: »
    Don't we all!
    Alas there is no sign of it in the near and probably medium-term future.

    Lucky for me I'm down as Dec 20 - Feb 21!


  • #8230
    fish fingers
    Registered Users Posts: 1,162 ✭✭✭fish fingers


    Quin_Dub wrote: »
    Won't be "soon" - I was on hold for 90 minutes before I hung up on Friday and it took them almost 2hrs to reply to me via chat this morning..

    Only on hold for 48 mins, how lucky was I. Anyway, I ended up cancelling my imagine contract. I couldn't justify 60 quid a month for the rubbish speeds. I should be one of the first hopefully for NBI in the new year. I'm just going to hotspot on the 3 network till then.


  • #8231
    ARGINITE
    Registered Users Posts: 2,715 ✭✭✭ARGINITE


    [PHP][/PHP]
    fish fingers wrote: »
    Only on hold for 48 mins, how lucky was I. Anyway, I ended up cancelling my imagine contract. I couldn't justify 60 quid a month for the rubbish speeds. I should be one of the first hopefully for NBI in the new year. I'm just going to hotspot on the 3 network till then.

    What did it take to get out of the contract?


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  • #8232
    NakQuada
    Registered Users Posts: 107 ✭✭NakQuada


    Connection gone all day in Athy


  • #8233
    fish fingers
    Registered Users Posts: 1,162 ✭✭✭fish fingers


    ARGINITE wrote: »
    [PHP][/PHP]

    What did it take to get out of the contract?

    Sorry for late response, I was already out of contract.


  • #8234
    SkepticQuark
    Registered Users Posts: 501 ✭✭✭SkepticQuark


    6PM and the internet has dropped again, back onto mobile data as usual....


  • #8235
    893bet
    Registered Users Posts: 8,727 ✭✭✭893bet


    Anyone in limerick have experience on speeds?


  • #8236
    lanod2407
    Registered Users Posts: 641 ✭✭✭lanod2407


    893bet wrote: »
    Anyone in limerick have experience on speeds?

    I'm outside Castleconnell. Signed up a couple of months ago. Started with 50-60 MB, and getting 20 now if I'm lucky. Some days it's down to 10 or less ..... and hits 1MB if I go over the 20GB dubious limit they're imposing on people.

    I've updated sky and Netflix to download / stream at the lowest definition to avoid going over the limit


  • #8237
    Flyer1
    Registered Users Posts: 664 ✭✭✭Flyer1


    Had an engineer out today. Fitted all new equipment outside and inside. Worked great for the first few hours, speeds up to 140MBP/S.

    Now it is down around 2 - 2.5 and unusable, keeps cutting out.

    This stuff is just unbearable. It is very evident that there are bigger issues on their network.


  • #8238
    893bet
    Registered Users Posts: 8,727 ✭✭✭893bet


    lanod2407 wrote: »
    I'm outside Castleconnell. Signed up a couple of months ago. Started with 50-60 MB, and getting 20 now if I'm lucky. Some days it's down to 10 or less ..... and hits 1MB if I go over the 20GB dubious limit they're imposing on people.

    I've updated sky and Netflix to download / stream at the lowest definition to avoid going over the limit

    What’s the upload speed like?


  • #8239
    Gonzo
    Moderators, Science, Health & Environment Moderators Posts: 16,701 Mod ✭✭✭✭Gonzo


    Flyer1 wrote: »
    Had an engineer out today. Fitted all new equipment outside and inside. Worked great for the first few hours, speeds up to 140MBP/S.

    Now it is down around 2 - 2.5 and unusable, keeps cutting out.

    This stuff is just unbearable. It is very evident that there are bigger issues on their network.

    that's normal for Imagine, good speeds in the morning and single digit speeds in the evenings because their network is completely oversubscribed. There is no way to fix it other than move to anther provider if available.


  • #8240
    Flyer1
    Registered Users Posts: 664 ✭✭✭Flyer1


    Gonzo wrote: »
    that's normal for Imagine, good speeds in the morning and single digit speeds in the evenings because their network is completely oversubscribed. There is no way to fix it other than move to anther provider if available.

    Thanks for the heads up. Absolutely abysmal stuff again today. 125MBPS down this morning, now i'm at 0.7 down.

    Did a bit of snooping around and apparently i'm out of contract and eligible for Eir Fibre - ordered just this last few minutes time. Will take pleasure from cancelling this absolutely terrible service :mad:


  • #8241
    Gonzo
    Moderators, Science, Health & Environment Moderators Posts: 16,701 Mod ✭✭✭✭Gonzo


    Flyer1 wrote: »
    Thanks for the heads up. Absolutely abysmal stuff again today. 125MBPS down this morning, now i'm at 0.7 down.

    Did a bit of snooping around and apparently i'm out of contract and eligible for Eir Fibre - ordered just this last few minutes time. Will take pleasure from cancelling this absolutely terrible service :mad:

    good to hear you have an alternative. Imagine really should not be ordered by anyone if they have any other choice available, they are a service aimed at those who cannot get any other service, no dsl, no efibre, no cable, no FTTH.


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  • #8242
    Quin_Dub
    Moderators, Politics Moderators, Social & Fun Moderators Posts: 14,961 Mod ✭✭✭✭Quin_Dub


    Gonzo wrote: »
    good to hear you have an alternative. Imagine really should not be ordered by anyone if they have any other choice available, they are a service aimed at those who cannot get any other service, no dsl, no efibre, no cable, no FTTH.

    Exactly , they are a provider of last resort - No more , no less.


  • #8243
    jelem
    Registered Users Posts: 285 ✭✭jelem


    Flyer1 wrote: »
    Had an engineer out today. Fitted all new equipment outside and inside. Worked great for the first few hours, speeds up to 140MBP/S.

    Now it is down around 2 - 2.5 and unusable, keeps cutting out.

    This stuff is just unbearable. It is very evident that there are bigger issues on their network.
    corruption and government sanctioned theft.
    cartel with no trading standards as ccpc.ie toothless


  • #8244
    verizon
    Registered Users Posts: 63 ✭✭verizon


    If anyone is in the Carlow/Kilkenny area looking at this thread, I'd chance going with Aptus over Imagine. My work is suffering badly again as a result of terrible connection.

    Every day is daylight robbery with Imagine. Just counting down the day to end of contract :)


  • #8245
    Conchurl
    Registered Users Posts: 693 ✭✭✭Conchurl


    Anyone know where I could get one of the bracket's imagine use to mount the box on the outside of the house?


  • #8246
    deadl0ck
    Registered Users Posts: 4,183 ✭✭✭deadl0ck


    Conchurl wrote: »
    Anyone know where I could get one of the bracket's imagine use to mount the box on the outside of the house?

    I've used these guys before for a satellite dish mounting bracket: https://www.satellitetv.ie/index.php?route=product/search&search=Bracket


  • #8247
    SAPBASIS
    Registered Users Posts: 10 ✭SAPBASIS


    My internet is with imagine and signal keeps dropping, spent hours on to imagine who confirm issue is on there side but are doing nothing about it. I’m still in contract but just thinking of cancelling direct debit and boxing their stuff up .... I can’t wait for comreg. Anyone else take this approach ?


  • #8248
    Ardent
    Registered Users Posts: 5,275 ✭✭✭Ardent


    SAPBASIS wrote: »
    My internet is with imagine and signal keeps dropping, spent hours on to imagine who confirm issue is on there side but are doing nothing about it. I’m still in contract but just thinking of cancelling direct debit and boxing their stuff up .... I can’t wait for comreg. Anyone else take this approach ?

    Can't help you with cancelling...but just to let you know that loss of connectivity and signal dropout is a regular occurrence from my own personal experience also.


  • #8249
    ARGINITE
    Registered Users Posts: 2,715 ✭✭✭ARGINITE


    SAPBASIS wrote: »
    My internet is with imagine and signal keeps dropping, spent hours on to imagine who confirm issue is on there side but are doing nothing about it. I’m still in contract but just thinking of cancelling direct debit and boxing their stuff up .... I can’t wait for comreg. Anyone else take this approach ?

    If you do cancel I would be interested in knowing what's involved.


  • #8250
    Runemaster
    Registered Users Posts: 2 ✭Runemaster


    Hi guys, im sure this is asked a lot but; was thinking of switching to Imagine from Eircom. With Eircom we get TERRIBLE speeds because of the old DSL lines. We get a consistent 4mb/s (600 kb/s download on steam) but for a household of 7 it becomes very unusable.

    What is your experiences with imagine(especially if in Donegal)? I have been reading this thread and seeing people get 60mb/s which is a dream and people getting 2m/b. It sounds very inconsistent depending on the mast. Even if I were getting around what I used to be getting and off peak higher speeds I would be happy.


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  • #8251
    Flyer1
    Registered Users Posts: 664 ✭✭✭Flyer1


    Runemaster wrote: »
    Hi guys, im sure this is asked a lot but; was thinking of switching to Imagine from Eircom. With Eircom we get TERRIBLE speeds because of the old DSL lines. We get a consistent 4mb/s (600 kb/s download on steam) but for a household of 7 it becomes very unusable.

    What is your experiences with imagine(especially if in Donegal)? I have been reading this thread and seeing people get 60mb/s which is a dream and people getting 2m/b. It sounds very inconsistent depending on the mast. Even if I were getting around what I used to be getting and off peak higher speeds I would be happy.

    I would personally stay away from Imagine at all possible costs.

    I just disconnected from their service after a battling with them in relation to technical issues for some time.

    Their service is over subscribed, at peak times I was seeing 0.7MB/s and constant disconnection problems, then the following morning I would be receiving in excess of 100MB/S

    A reliable 4 MB/S is better than constantly battling disconnection/no service issues.


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