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Oasis Online Orders

  • 20-04-2020 01:57PM
    #1
    Sebastian Dangerfield
    Registered Users, Registered Users 2 Posts: 1,844 ✭✭✭


    Has anyone managed to contact Oasis about the status of online orders?

    My wife placed an order the day before their liquidation was announced. It was updated to "Ready for dispatch" but the tracking hasnt moved since, and she hasnt been able to contact them.

    Thanks!


Comments

  • #2
    SierraTango
    Registered Users, Registered Users 2 Posts: 116 ✭✭SierraTango


    Having the same issue here. No reply to email or social media.. Two days of phone calls waiting for half an hour. No response. Money taken out of the account.


  • #3
    Darc19
    Registered Users, Registered Users 2 Posts: 3,814 ✭✭✭Darc19


    Call them all you like. They are bust. In liquidation.

    If you have been charged, simply do a chargeback


  • #4
    Sebastian Dangerfield
    Registered Users, Registered Users 2 Posts: 1,844 ✭✭✭Sebastian Dangerfield


    Darc19 wrote: »
    Call them all you like. They are bust. In liquidation.

    If you have been charged, simply do a chargeback

    Tried - the bank said we had to wait 15 days from payment date. Will do so asap.


  • #5
    Darc19
    Registered Users, Registered Users 2 Posts: 3,814 ✭✭✭Darc19


    Sebastian Dangerfield wrote: »
    Tried - the bank said we had to wait 15 days from payment date. Will do so asap.

    I'd tell the bank that they are in liquidation.
    I don't see the need for 15 days, but even so, it is a guaranteed charge back.

    The way liquidation works is that the minute a liquidator is appointed everything stops. So a box could be packed and in a dispatch area and would not move any further.


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