Virgin Media Price Increase/ Contract Change

scamalert · 10-11-2017 12:32PM

Pelvis wrote: »

They're not extending your contract.

they did it last year thou when everyone got deals,3 weeks later it came back with email of 1e smth increase and was used to extend contract as they knew people wont budge out of the deals they got.So yes could be wrong but thats what they done last time,as they were aware no one will budge out of the deals they got.

beanian · 10-11-2017 01:02PM

has anyone had any joy calling the loyalty dept and negotiating 1/2 price deals to stay?

jay0109 · 10-11-2017 01:50PM

Loyalty deals are as good as gone. I've been with them 10+ years and best I could get recently was 3 months 1/2 price.
So I've downgraded (lowering bband speed and dropping 50 channels) my package and basically got a new customer offer. But it's still going to work out at 10% more than what I paid in the previous 12 months:mad:

And I asked for free sports for 2 months which they always threw in upon renewal. Not this time...I could get 1/2 price sports and movies for 3 months for €30 per month (extra €5 for HD sports). I said no thanks.

It's an absolute rip-off now but the rest are just as bad. And yet we have no inflation in Ireland!

shardylan · 10-11-2017 02:04PM

Just got offered €37.50 for 6mths then €52.50 .Told them to cancel . Hoping before 30days is up to get 9mths half off or I’ll go with sky.
sick of this yearly dance with virgin now

dubrov · 10-11-2017 02:13PM

shardylan wrote: »

Just got offered €37.50 for 6mths then €52.50 .Told them to cancel . Hoping before 30days is up to get 9mths half off or I’ll go with sky.
sick of this yearly dance with virgin now

What package is this for?

shardylan · 10-11-2017 02:16PM

dubrov wrote: »

shardylan wrote: »

Just got offered €37.50 for 6mths then €52.50 .Told them to cancel . Hoping before 30days is up to get 9mths half off or I’ll go with sky.
sick of this yearly dance with virgin now

What package is this for?

I have broadband and home phone but told them I didn’t want phone (never used it don’t even have phone )

scamalert · 10-11-2017 02:22PM

sounds very much as draw of luck,month back they barely offered anything 15e discount or 3mo half price, guess its down who one gets on the phone and if the emails are true so the more cancels the more chance of getting deals.

but dont imagine VM budging unless one is on full bundle to offer anything past 6 months, do know few people that managed it last year but id say they have some negotiation skills to pull if off.

shardylan · 10-11-2017 02:25PM

scamalert wrote: »

sounds very much as draw of luck,month back they barely offered anything 15e discount or 3mo half price, guess its down who one gets on the phone and if the emails are true so the more cancels the more chance of getting deals.

but dont imagine VM budging unless one is on full bundle to offer anything past 6 months, do know few people that managed it last year but id say they have some negotiation skills to pull if off.

I got 9 mths last 2 years and wasn’t that tough really .Last year they did first offer 6mths but told them to cancel then went back a few days later and got 9.
Hopefully same this time

Former Former · 10-11-2017 02:43PM

shardylan wrote: »

Just got offered €37.50 for 6mths then €52.50 .Told them to cancel . Hoping before 30days is up to get 9mths half off or I’ll go with sky.
sick of this yearly dance with virgin now

You'll have the same dance with Sky, Eir and Vodafone.

homerun_homer · 10-11-2017 03:40PM

I'm going to be moving soon and that would mean me cancelling or moving my Virgin contract to new abode. What would my options with them be like if I get my girlfriend to sign up as new customer in her name? Bearing in mind I'd have the box, remote and modem, would they not factor this and charge for new goods again?

LFC Murphy · 10-11-2017 04:07PM

Just rang them there (Broadband only)

Self Service discount of €3.50 expiring in Jan, and my contract is up in Dec so didn't push the usual "I'm leaving"

Actually unsure of what to do. Can I cancel when I get my letter? and then push for a deal?

VeryRapidSkoda · 10-11-2017 04:33PM

does anyone know if there is a thread for a free/once off payment alternative to virginmedia if we cancel our contract.

I have the full package myself but want to cut costs. If i can cancel my contract and try get a deal on the broadband only (for netflix) then find a way to get the uk and irish tv channels by satellite or saorview etc without any further costs would be ideal.

Can somone point me to a thread for cutting the cord if you will please? I couldnt see any thread and just thought maybe someone has done similar in the past? Thanks.

Thegalwayman · 10-11-2017 06:45PM

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If a good few people do this it'll really piss them off

dodzy · 10-11-2017 06:52PM

VeryRapidSkoda wrote: »

does anyone know if there is a thread for a free/once off payment alternative to virginmedia if we cancel our contract.

I have the full package myself but want to cut costs. If i can cancel my contract and try get a deal on the broadband only (for netflix) then find a way to get the uk and irish tv channels by satellite or saorview etc without any further costs would be ideal.

Can somone point me to a thread for cutting the cord if you will please? I couldnt see any thread and just thought maybe someone has done similar in the past? Thanks.

FTA satellite for UK and saorview for irish channels gives you plenty of variety. All the IE/UK channels in perfect quality. Dish, Antenna, combo box and ancillaries. Easily done, once off payment, and you're sorted.

Just leaves you with the internet to decide on in terms of provider.

dodzy · 10-11-2017 06:56PM

homerun_homer wrote: »

I'm going to be moving soon and that would mean me cancelling or moving my Virgin contract to new abode. What would my options with them be like if I get my girlfriend to sign up as new customer in her name? Bearing in mind I'd have the box, remote and modem, would they not factor this and charge for new goods again?

Having the equipment will not matter. They still own it and may ask for it back via collection at their expense. If they do not collect, it's of no use to you anyway.

Eitherway, even if they do not collect, it will be of no financial advantage to you in terms of future contracts.

van_beano · 10-11-2017 07:25PM

Thegalwayman wrote: »

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If a good few people do this it'll really piss them off

They’ll start charging extra for paper bills soon, wait you see!

Did the Self Service Discount include paying by Direct Debit?

I don’t feel the same love out of VM that I kinda of found with UPC. Fair enough both companies are/were for profit but at least UPC didn’t make it obvious, VM just don’t like giving the customer too much now, might get €20 off for 3 months or something, UPC used to give 9 months half price.

Will be downgrading my contract with them, get rid of tv package, stick with just BB, would get rid of the landline if it saved me money, don’t use it anyways. It’s like VM just doesn’t even pretend to care about their customers like UPC used to, kinda annoying.

utyh2ikcq9z76b · 10-11-2017 08:59PM

VeryRapidSkoda wrote: »

does anyone know if there is a thread for a free/once off payment alternative to virginmedia if we cancel our contract.

I have the full package myself but want to cut costs. If i can cancel my contract and try get a deal on the broadband only (for netflix) then find a way to get the uk and irish tv channels by satellite or saorview etc without any further costs would be ideal.

Can somone point me to a thread for cutting the cord if you will please? I couldnt see any thread and just thought maybe someone has done similar in the past? Thanks.

Switch to a 30 day rolling contract, get a cheap Sat dish, freesat box and soarview box... Or ya might as well try for a TV with freesat/soarview in built... Away ya go

patrickc · 11-11-2017 10:15AM

Mr.S wrote: »

Who’s better though for internet?

siro is in my area now. The 300mbs or the 150mbs would be an option

patrickc · 11-11-2017 10:25AM

I spoke to loyalty and explained why I was going about the tv problems etc, she didn't even try to keep me just oh right yeh.

magicray · 11-11-2017 12:50PM

Amari Steep Ledge wrote: »

Switch to a 30 day rolling contract, get a cheap Sat dish, freesat box and soarview box... Or ya might as well try for a TV with freesat/soarview in built... Away ya go

Where would be a good place to get one of these boxes and can you record on them ?
Another one thats sick to the back teeth of Virgin so am thinking of just keeping the broadband and getting rid of the TV

magher · 11-11-2017 08:37PM

Just signed up for sky with an installation date at end of month, whens the best time to cancel Virgin, 5 days before sky install?

peteb2 · 12-11-2017 12:47AM

van_beano wrote: »

They’ll start charging extra for paper bills soon, wait you see!

Did the Self Service Discount include paying by Direct Debit?

I don’t feel the same love out of VM that I kinda of found with UPC. Fair enough both companies are/were for profit but at least UPC didn’t make it obvious, VM just don’t like giving the customer too much now, might get €20 off for 3 months or something, UPC used to give 9 months half price.

Will be downgrading my contract with them, get rid of tv package, stick with just BB, would get rid of the landline if it saved me money, don’t use it anyways. It’s like VM just doesn’t even pretend to care about their customers like UPC used to, kinda annoying.

Virgin Media are UPC. Its UPC that that bought Virgin, not the other way around. They just kept Virgin brand cos its better known in UK.

colm_mcm · 12-11-2017 09:11AM

magher wrote: »

Just signed up for sky with an installation date at end of month, whens the best time to cancel Virgin, 5 days before sky install?

My sky broadband took over a month to activate, so leave an overlap with both services of a week anyway, and you can always push out the VM cancellation date.

Thirdfox · 12-11-2017 10:10AM

Just negotiated a new 1 year contract a few days ago - €21 euro for 6 months going up to €47 thereafter = €408 total

Sky was my other option - €39 for 12 months on a 12 month contract = €468.

Had been on rolling €47 per month contract (€564 per year) for 2 or 3 months after my last 12 month contract finished.

Once I get my personalised letter I'll see what I do - if it's going to cost me more than €468 per year I'll just switch to Sky unless they offer me a new discount.

ando · 12-11-2017 04:54PM

Thirdfox wrote: »

Just negotiated a new 1 year contract a few days ago - €21 euro for 6 months going up to €47 thereafter = €408 total

Sky was my other option - €39 for 12 months on a 12 month contract = €468.

Had been on rolling €47 per month contract (€564 per year) for 2 or 3 months after my last 12 month contract finished.

Once I get my personalised letter I'll see what I do - if it's going to cost me more than €468 per year I'll just switch to Sky unless they offer me a new discount.

What is that, tv and broadband or just broadband? Currently paying 50 a month for just broadband ..

Thirdfox · 12-11-2017 05:37PM

120mb broadband and phone (unused)

Caranica · 13-11-2017 02:33PM

Just got the email. A fiver a month on top of full price is too much. Will talk to Vodafone about a deal given my mobile is with them

Thegalwayman · 13-11-2017 02:45PM

Caranica wrote: »

Just got the email. A fiver a month on top of full price is too much. Will talk to Vodafone about a deal given my mobile is with them

Wish they’d hurry up and send out my email of impending increase

13-11-2017 03:24PM

According to switcher.ie if you sign up to any sky package before now and the 8th you get a "free" lg 32inch TV.

https://switcher.ie/blog/broadband-tv-home-phone/black-friday-deal-from-sky-gives-new-tv-customers-a-free-32-samsung-tv/

rh5555 · 13-11-2017 05:54PM

Caranica wrote: »

Just got the email. A fiver a month on top of full price is too much. Will talk to Vodafone about a deal given my mobile is with them

Same here. 10% increase (5E). They are really starting to go a bit crazy with their annual price increases now.

Just FYI Broadband only 240Mbit with whatever phone package you normally get and I never use.

Virgin Media Price Increase/ Contract Change

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