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Aritech CS350 Alarm - Low Battery

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Comments

  • #302
    Barneybre
    Registered Users, Registered Users 2 Posts: 2 ✭Barneybre


    Hi Koolkid & Altor - I've used this forum many times in the past when I've had issues with my alarm but this time I'm stumped.

    My alarm panel was reading low battery for a while & I came home over the weekend to the panel being dead & no bell sounding. I bought a new battery thinking that was a simple fix. Not to be sadly. While the panel did illuminate briefly once I connected the new battery it would go dead after a couple of button presses but never showed any text or info.
    Also, the external bell was only half ringing.

    I then went & bought new fuses & replaced them in the panel one by one but still the panel is dead.
    At all times I've powered down the main fuse board before working on the main alarm panel.
    Any ideas on what the issue could be?


  • #303
    altor
    Registered Users, Registered Users 2 Posts: 12,049 ✭✭✭✭altor


    Barneybre wrote: »
    Hi Koolkid & Altor - I've used this forum many times in the past when I've had issues with my alarm but this time I'm stumped.

    My alarm panel was reading low battery for a while & I came home over the weekend to the panel being dead & no bell sounding. I bought a new battery thinking that was a simple fix. Not to be sadly. While the panel did illuminate briefly once I connected the new battery it would go dead after a couple of button presses but never showed any text or info.
    Also, the external bell was only half ringing.

    I then went & bought new fuses & replaced them in the panel one by one but still the panel is dead.
    At all times I've powered down the main fuse board before working on the main alarm panel.
    Any ideas on what the issue could be?

    Does not sound good.
    Leaving a low battery on a system can cause issues as the battery is trying to get a charge thus pulling the system down.
    If you leave the battery disconnected does the system power up on the mains only?

    www.altor.ie



  • #304
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    Barneybre wrote: »
    Hi Koolkid & Altor - I've used this forum many times in the past when I've had issues with my alarm but this time I'm stumped.

    My alarm panel was reading low battery for a while & I came home over the weekend to the panel being dead & no bell sounding. I bought a new battery thinking that was a simple fix. Not to be sadly. While the panel did illuminate briefly once I connected the new battery it would go dead after a couple of button presses but never showed any text or info.
    Also, the external bell was only half ringing.

    I then went & bought new fuses & replaced them in the panel one by one but still the panel is dead.
    At all times I've powered down the main fuse board before working on the main alarm panel.
    Any ideas on what the issue could be?

    A multimeter would be a great help here to source the problem as quick as possible.
    I would do the following with the battery disconnected...
    If you have one I would start by checking the mains power in & AC power out of the main PSU.
    After that check the DC power across Aux + & - out, Keypad & - (A & B)
    Bell + & Aux -
    Internal + & Aux -
    After that check the DC voltage on the battery itself.
    Then connect battery only and repeat the above tests.

    There is some hope , but I wouldn't get your hopes up too much.


  • #305
    Barneybre
    Registered Users, Registered Users 2 Posts: 2 ✭Barneybre


    "If you leave the battery disconnected does the system power up on the mains only?"
    No, the panel stays completely off.

    I can pickup a multimeter in work tomorrow & run through as you suggest.

    If none of the tests work what would the solution be... buy a new main panel?

    Thanks for the response!


  • #306
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    New panel and keypad as a minimum.Or you could try source a PCB or old panel on Ebay or the likes.


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  • #307
    altor
    Registered Users, Registered Users 2 Posts: 12,049 ✭✭✭✭altor


    Barneybre wrote: »
    "If you leave the battery disconnected does the system power up on the mains only?"
    No, the panel stays completely off.

    I can pickup a multimeter in work tomorrow & run through as you suggest.

    If none of the tests work what would the solution be... buy a new main panel?

    Thanks for the response!

    Sounds like the transformer in the panel is causing the issue.
    If you have a look on adverts there is loads of second hand panels floating which will have one.
    Alternatively an upgrade of control panel and keypad should get you up and running again.

    www.altor.ie



  • #308
    rusty129
    Registered Users, Registered Users 2 Posts: 4 ✭rusty129


    I have replaced my battery on he Aritech CS250 alarm. However the low battery keeps flashing. How do I fix that.


  • #309
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    Sounds like the old reliable problem with that panel dropping the charge voltage on the battery output.
    Have you a multimeter to check the voltage on the battery leads?


  • #310
    rusty129
    Registered Users, Registered Users 2 Posts: 4 ✭rusty129


    Sorry for slow replies. No dont have a multi meter. Even if |I had I would not know what to do with it. Is there any other way possible to get this thing to reset.


  • #311
    rusty129
    Registered Users, Registered Users 2 Posts: 4 ✭rusty129


    I do not have a multi meter. Would not know what to do with it if I had. Is there any other quick fix. This alarm is quite old and not used so muck as I have a monitered also. Just the fact that I was proud of myself for sourcing a battery and replacing it. disappointing now.


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  • #312
    JB81
    Registered Users, Registered Users 2 Posts: 587 ✭✭✭JB81


    Following lightening last week our alarm sounded indoors and out for about 20 seconds since then the keypad says "version..." I'm not at home right now so don't have details. Electricity cut out again last night and same thing happened.
    Spoke to an alarm company who advised that it wasn't worth putting a battery into and cited the engineers code being an issue etc, I think it's worth chancing putting a battery in and seeing what happens


  • #313
    altor
    Registered Users, Registered Users 2 Posts: 12,049 ✭✭✭✭altor


    JB81 wrote: »
    Following lightening last week our alarm sounded indoors and out for about 20 seconds since then the keypad says "version..." I'm not at home right now so don't have details. Electricity cut out again last night and same thing happened.
    Spoke to an alarm company who advised that it wasn't worth putting a battery into and cited the engineers code being an issue etc, I think it's worth chancing putting a battery in and seeing what happens

    If the panel was hit by lightening then it may have blown something on the board. If you apply the mains only you will soon find out if its working or not.

    www.altor.ie



  • #314
    Floppybits
    Registered Users, Registered Users 2 Posts: 8,300 ✭✭✭Floppybits


    Have moved into a new house and the alarm goes off every now and again. We dont have any information on the alarm and havent used it. Now the alarm went off last night outside not inside but took nearly an hour of switching of the power at the mains to get it to go off and the control panel is now saying fault call engineer and battery is flashing. Is there anyway to disconnect the alarm?


  • #315
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    Is this an Astec alarm?
    Sounds like a problem with the external bell. Easiest thing for now would be to power the system down completely.


  • #316
    Frankjl
    Registered Users, Registered Users 2 Posts: 1 ✭Frankjl


    I had a low battery warning on my CS350 and followed the steps here which were great thanks. The low battery warning went away, but came back after maybe 15 minutes. I will take the new battery back to the shop, but is there likely to be any other cause here ? I doubt if it’s a fuse issue if the warning went away for a while ?


  • #317
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    Possibly a fuse or maybe the connections on the panel aren't tight. Have you a multi meter to check the voltage of the battery & the charge voltage on the battery leads?


  • #318
    Qwerty27
    Registered Users, Registered Users 2 Posts: 539 ✭✭✭Qwerty27


    Hi...I've read through the thread and am looking for some help on replacing a battery on an Airtech CP32 system.

    Is the battery stored in the control panel rather than the alarm box outside? I was going to call with local electrical wholesalers and see if they had battery but want to have a bit of an idea of what I need beforehand. Not very handy about the house but would I be able to replace it myself?

    Thanks a lot!


  • #319
    altor
    Registered Users, Registered Users 2 Posts: 12,049 ✭✭✭✭altor


    Qwerty27 wrote: »
    Hi...I've read through the thread and am looking for some help on replacing a battery on an Airtech CP32 system.

    Is the battery stored in the control panel rather than the alarm box outside? I was going to call with local electrical wholesalers and see if they had battery but want to have a bit of an idea of what I need beforehand. Not very handy about the house but would I be able to replace it myself?

    Thanks a lot!

    The battery is located in the control panel.
    Take out old one and bring it with you, usually a 12 2.2 amp but if you have the old one you cant go wrong.

    www.altor.ie



  • #320
    jimmycrackcorm
    Registered Users, Registered Users 2 Posts: 14,368 ✭✭✭✭jimmycrackcorm


    Anyone knew where these can be picked up?


  • #321
    altor
    Registered Users, Registered Users 2 Posts: 12,049 ✭✭✭✭altor


    jimmycrackcorm wrote: »
    Anyone knew where these can be picked up?

    Here is a link to the suppliers list.

    www.altor.ie



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  • #322
    Breenkid
    Registered Users, Registered Users 2 Posts: 1 ✭Breenkid


    Heya folks. Replaced my CS350 battery at the weekend following the great guides here. All went perfectly and no issues when actioned.

    Problem started when I tried to switch on the alarm! Call Alarm Co 30 showed and wouldn’t clear. I’ve tried all the potential codes (1278 etc and down arrow) but nothing working. Re-did it today after some advice but no now 32. I’ve shut down power and rebooted (disconnect battery) but to no avail.

    Allows input of code and looks clear but when trying to set the alarm it says the call alarm co.. then nothing. Won’t engage alarm and hitting 0 is only thing that clears message on screen.

    Are there any other possibilities to resolve as can’t afford a problem going on too long. Any help greatly appreciated.


  • #323
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    It's a tamper reset that's programmed into the panel. You will need the engineer code or a reset code from the installer.


  • #324
    Cormac1357
    Registered Users, Registered Users 2 Posts: 3 ✭Cormac1357


    Hello,

    I've read almost all this thread with great interest.

    I have a CS350 as well that has been giving occasional bell tamper alarms. Always in the middle of the night (of course) which maybe is due to change in temperature or condensation.

    I've contacted the installer and expect them to come out next week to check the external unit and hopefully address any issue.

    My question is, is there any way for me to silence the tamper alarm if it sounds during the night?

    So far, I have tried entering the user code which doesn't seem to do anything. The alarm has gone off itself after some amount of time that varies but probably less than 10 minutes most of the time.

    I read here that I could shut off the power, take the battery out of the "fuse" box (I changed it last years so comfortable with this) and then remove the main fuse. If I read correctly the alarm would ring for 20 odd minutes and die.

    I'm not sure how to identify the main fuse though - see image for what I suspect is the fuse.

    Any advise is welcome

    image.png


  • #325
    altor
    Registered Users, Registered Users 2 Posts: 12,049 ✭✭✭✭altor


    https://www.boards.ie/discussion/comment/123458460#Comment_123458460

    If the external bell is not switching off after entering the code then the bell itself could be the issue.

    Yes, that is the mains fuse, disconnecting this and the battery will down power the system, external bell will ring till it times out or the battery in the bell dies, depending on the bell.

    www.altor.ie



  • #326
    Cormac1357
    Registered Users, Registered Users 2 Posts: 3 ✭Cormac1357


    https://www.boards.ie/discussion/comment/123461319#Comment_123461319

    Thank you, that is really useful. Yeah i think it is the external bell, or at least the tamper switch in the bell.

    I'll go at it in the morning and hopefully the not disturb the neighbours to much. I went into Eng setting and set the "bell Cutout" to 8 minutes (previously it was 20). Not sure that will have any affect if the bell is the root of the issue but if it shortens the time all the better.

    Cormac



  • #327
    altor
    Registered Users, Registered Users 2 Posts: 12,049 ✭✭✭✭altor


    https://www.boards.ie/discussion/comment/123463312#Comment_123463312

    If it was the switch itself open then the panel would be showing, external bell tamper but if not id suspect the bell itself.

    The timer you changed is the time the bell it will ring for before the panel will cut out the trigger to the external bell.

    If it rings after this time, bell issue.

    www.altor.ie



  • #328
    Cormac1357
    Registered Users, Registered Users 2 Posts: 3 ✭Cormac1357


    Thanks all for the advice. Turned out the bell was at fault, it was banjaxed. Wouldn't ring when tested but would ring randomly. Maybe not surprising, I think it was installed in 1997ish.

    Got a new external bell installed, great service from Altor.ie

    So far so good, no issues.



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