How happy are you with your Broadband ?

Coyote

Well are you happy with your Broadband experience from your ISP ?

if your unhappy or are happy with your experience please say why, and what you think are the best and worst things about your type of Broadband.
ie:
Price = too high
Ping = 70-80
Download speed = 1mb
Upload speed = 256K
Customers services = good/bad
Reliability = great/terrible

Coyote

well heres my experience with
Eircom ADSL
Price = price too high but nothing cheeper around
Ping = 70-80 (eircom have Interleaving turned on )
Download speed = 1mb
Upload speed = 256K
Customers services = good, tech guys seem smart enuf.
Reliability = very good, down time of about 5 min in 6 months

Kevok

IBB 1 meg
Price = very reasonable
Ping = last 3 weeks, 16 -22 ms to Jolt, 35 - 45 to bw.
Download speed = 1mb - ish, i never seem to hit it
Upload speed = 1mb
Customers services = Good when you're connected, always willing to help.
Reliability = Good, down time of about 2 hours total since i was connected last year.

bkehoe

Aramiska 1Mbit
Price = too high
Ping = 500 - 700ms
Download Speed = 1MBit
Upload Speed = 256kbit
Customer Services = excellent
Reliability = only down for a network upgrade, outside business hours.

Dustaz

Eircom dsl

Price = way too high - 107 pm
Ping = 40-80
Download speed = 512k
Upload speed = 128K - Pretty crap tbh.
Customers services = Very good, best part of eircom
Reliability = Very good, hardly any drops and never any downtime.

maxheadroom

NTL Cable

Price = reasonable (€40 per month including modem rental)
Ping = 40-80
Download speed = 512k (really 600k - had a look in the modem's settings )
Upload speed = 128k
Customers services = awful, terrible, woeful, the only way I could even get the damn thing installed was to write a letter to the MD...
Reliability = great so far - a couple of slow evenings, but that might be problems with my comp...

Jilm

ESAT ADSL

Price = E90 per month(exVAT) too high; E125 installation OK
Ping = 40 - 80
Download speed = 512k
Upload speed = 256K
Customers services = average, took 14 weeks for install, still havent unbundled the line 2 wks after asking
Reliability = Great the few wks I've had it, haven't noticed any slowing down or drops yet

KdjaCL

well heres my experience with
Eircom ADSL
Price = price too high but nothing cheeper around
Ping = 70-80 (eircom have Interleaving turned on )
Download speed = 512
Upload speed = 128K
Customers services = good, tech guys seem smart enuf.
Reliability = Always on but never get decent speeds ,feel let down ,fair enough its faster than 56k but it should be faster for pings and downlaoding.
not a happy bunny:(

kdjac

MyPerfectCousin

ESAT ADSL

Price = E90 per month(exVAT) way too high, but slightly cheaper than ISDN or 56K for me
Ping = pings to what? I'm not a gamer. I get pings of 11ms to Esat and 12ms to boards.ie
Download speed = 512k (never quite reached that, more like 400-500k)
Upload speed = 256K
Customers services = average, took 10 weeks for install, but support guys are OK
Reliability = Great except for one outage in my exchange lasting several hours

Pepe LeFrits

IBB Wireless

Price = 48€ per month (reasonable), hefty install (400€ or thereabouts)
Ping = varies, generally between 30-80 depending on server... can be unreliable though, ping spikes etc
Download speed = 512k
Upload speed = 512k
Customers services = not had to use them yet, their sales people and install techs are very friendly tho.
Reliability = too early to say, the download speeds/ping times can be a bit erratic at times though.

overall im very happy with it so far, it was very dodgy the first day i had it but it has stablised very well, generally pretty good for games and good download/upload speeds.

Turner

Eircom dsl

Price = company pays for it so i dont really care.
Ping = 60-90 (crap)
Download speed = 1024k (nice)
Upload speed = 256K (not bad)
Customers services = Very good, best part of eircom
Reliability = Very good, hardly any drops and never any downtime.

Chief.

Mercury_Tilt

This post has been deleted.

Lenny

NTL CABLE

Price. Haven't recieved a bill over a year, not on their billing system as having cable..
Ping. jolt.co.uk 27ms
Download 1MB (un capped)
Upload 256
Has only ever been down once that I noticed and was down for about an hour I think.. could have been less
I rang them when it was down, wasn't waiting on the fone 7/8 minutes

Lenny

Originally posted by Coyote

Ping = 70-80 (eircom have Interleaving turned on )

Whats that mean?

maxheadroom

Lenny, Mercury_Tilt, how did you guys get 1MB off NTL?

Mercury_Tilt

This post has been deleted.

eth0_

Originally posted by maxheadroom
Lenny, Mercury_Tilt, how did you guys get 1MB off NTL?

Cos they're in the North and NTL offer faster cable up there. Curses.

Lenny

Tallaght here,
merc is out some posh area near knocklion or somethin

Mercury_Tilt

This post has been deleted.

eth0_

Originally posted by Mercury_Tilt


But to go back on topic.. I do have a good connection and I say an ickle prayer every night for my family and friends to be safe and that NTL dont go bust!

Don't worry little mercy, my employers offer 1mb dsl, perhaps I can do you a deal....I thought you lived in Tyrone!

Vuk

ME + ESAT ADSL = HAPPY

Price = 90 ex VAT, high but cheaper than the alternative dial-up
Ping = 40-70
Download speed = 512k
Upload speed = 256K
Customers services = Very good
Reliability = No downtime since installation 4 months ago.

Baird

Chorus Powernet

Price = 55 euro pm
Ping = Very unstable
Download speed = 512kB - uncapped and am gettin 400-600kB/s
on flashget from time to time
Upload speed = 128kB
Customers services = Disgrace. I rang them once to discuss the
download cap which they have and the tech guy didnt know what
a cap was
Reliability = No downtime in 2 years without warning

Lenny

Originally posted by Baird

Customers services = Disgrace. I rang them once to discuss the
download cap which they have and the tech guy didnt know what
a cap was

lol, thats terrible

JamworkS

ESAT ADSL

Price = E90 per month(exVAT) too bloody expensive compared to other countries.

Ping = I'm not a gamer but i pinged boards.ie while downloading at 65 kb/s and gave me between 83 and 28 ms.

Download speed = 512k (I'm always downloading at 65 kb/s) never less than that.

Upload speed = 256K (dunno if is working fine or not) But i think i noticed once .. that my D/l speed dropped while uploading. Is that normal?

Customers services = their technical support is perfect but it took bloody ages to install... i think mostly due to eircom.

Reliability = in the first week of installation three times down for like half an hour and a whole night ... but since then perfect.


Regards,

JamworkS

PS: if there's anyone with Galway ADSL ... wanna meet up?

Lucifer

Price = reasonable (€40 per month)
Ping = 30-50
Download speed = 600k- recieved a letter two days ago saying they upgraded me from 512 to 600
Upload speed = 128k
Customers services = ok for the little i have had to deal with them
Reliability = have it a few months and no down time so far. always constant speed

Jilm

Lucifer, whos your ISP?
Sounds like NTL or Chorus Cablenet...

Lucifer

forgot 2 add that in! NTL

pickarooney

Provider - fancy phurrin' yoke (chello Netherlands)

Price = €50 - has been increasing steadily every 2 months or so.
Download speed = 2mbps
Upload speed = 256kbps
Customers services = same as anywhere in Holland - non-existant. Installation guys were very good and friendly though.
Reliability = often goes down for an hour or so on Sundays.

dathi1

Eircom ADSL

Price = mad
Ping = dunno not interested
Download speed = 1mb/s even though I'm on domestic??
Upload speed = 500ish K
Customers services = n/a
Reliability = good....but disconnects evey 4 weeks or so for maintenance at exchange ? or somewhere

Ardmore

Originally posted by pickarooney
Price = €50 - has been increasing steadily every 2 months or so.

Can you expand on that a little bit? What did it cost originally, and what does it cost now?

pickarooney

Originally posted by Ardmore
Can you expand on that a little bit? What did it cost originally, and what does it cost now?

It cost roughly €42 in November 2001, and is now just over €50. Reasons for the increases vary from "we had to upgrade the network" (which had zero impact, for me at least) to "everything is going up in price, therefore your cable bill is too."

EDIT : Both prices include VAT.

SouperComputer

Delighted!!! 3Mbits\sec at a push and no cap All for 50 a month

shame im 5500 miles away from Ireland

drrnwbb

cable connection worked flawlessly over the last 6 months ive had it. 46€ a month with basic cable tv included. not a download cap in sight. or there might be, but its not written in english in the instructions so i cant find out. hurray.

htv welho pro

dw

MoSeS_.

EsatBT

Price = Too high but I've had it since November and only been charged for installation and 1 month rental so far.
Ping = 20 - 50 for a lot of Q3 servers
Download speed = 512K
Upload speed = 256K
Customers services = installed in 4 weeks, took me 3 months to get them to take the money for installation and month 1 !!!
Reliability = Haven't had a single problem.


Just waiting now to get shafted with a huge bill for the last four months.

Pepe LeFrits

I take back my comments on IBB.

Price= €48 pm, massive install cost tho (400 or so)
Ping= unplayable for the past 2-3 weeks
download/upload= both supposed to be 512k
customer services= very friendly but havent changed anything
reliability= good uptime

Pinging 62.221.16.65 with 32 bytes of data:

Reply from 62.221.16.65: bytes=32 time=901ms TTL=255
Request timed out.
Reply from 62.221.16.65: bytes=32 time=601ms TTL=255
Reply from 62.221.16.65: bytes=32 time=601ms TTL=255
Reply from 62.221.16.65: bytes=32 time=341ms TTL=255
Reply from 62.221.16.65: bytes=32 time=831ms TTL=255
Reply from 62.221.16.65: bytes=32 time=521ms TTL=255
Request timed out.
Reply from 62.221.16.65: bytes=32 time=711ms TTL=255
Reply from 62.221.16.65: bytes=32 time=471ms TTL=255
Reply from 62.221.16.65: bytes=32 time=801ms TTL=255
Request timed out.
Request timed out.
Reply from 62.221.16.65: bytes=32 time=811ms TTL=255
Reply from 62.221.16.65: bytes=32 time=761ms TTL=255
Request timed out.
Reply from 62.221.16.65: bytes=32 time=691ms TTL=255
Request timed out.

---

The test page loaded in 130.267 seconds, indicating a throughput of 30057bps.

Not very satisfactory.

Serbian

Irish Broadband - RTE Mast

Price= €48 pm
Ping = 15 - 600ms Pinging Ireland.com plus packet loss
Download = 512k but lucky to get half that throughput
Upload = 512k but is probably crap like download too
Customer Services = Seem to enjoy ignoring emails, but other than that, fine
Reliability = Has been down for 3 - 4 entire days in the 50 days I have it

martinikarl

Is it possible to get Irish WISP in the poll?
We're a wireless ISP, just like Leap and IBB.

Karl Martini
Irish WISP

martinikarl

Thanks for adding us.

votes?.........anyone.........Bueller........Bueller

Coyote

if you vote for any IPS please add your info about them

if anyone votes for Irish WISP please post with some info
ie:
Price = too high
Ping = 70-80 (try pinging www.quake.ie and cs.clanradox.com)
Download speed = 256/512/1mb
Upload speed = 256K
Customers services = good/bad
Reliability = great/terrible

martinikarl

I can't vote or comment on my own WISP but I can post some ping results to these game servers and a speed test. These tests were done from a laptop running through 2 wireless hops, a VPN, a squid cache server and a bandwidth controller.

C:\Documents and Settings\karl>ping www.quake.ie

Pinging kali.ign.ie [159.134.244.150] with 32 bytes of data:

Reply from 159.134.244.150: bytes=32 time=62ms TTL=122
Reply from 159.134.244.150: bytes=32 time=57ms TTL=122
Reply from 159.134.244.150: bytes=32 time=56ms TTL=122
Reply from 159.134.244.150: bytes=32 time=62ms TTL=122

Ping statistics for 159.134.244.150:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 56ms, Maximum = 62ms, Average = 59ms

C:\Documents and Settings\karl>ping cs.clanradox.com

Pinging cs.clanradox.com [193.120.211.34] with 32 bytes of data:

Reply from 193.120.211.34: bytes=32 time=85ms TTL=53
Reply from 193.120.211.34: bytes=32 time=60ms TTL=53
Reply from 193.120.211.34: bytes=32 time=66ms TTL=53
Reply from 193.120.211.34: bytes=32 time=59ms TTL=53

Ping statistics for 193.120.211.34:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 59ms, Maximum = 85ms, Average = 67ms

Here's the download test done on www.pcpitstop.com. I did a 4mb download to get a good average.

Text Block Size 4000 KB
Download Time 64713 ms (65 seconds)
Receive Buffer Not available
Transmission Speed 494 Kb/s

I hope this helps.

Cal

Irish WISP

Price = €49 Per Month (Or €41.99 Pm with 6 Month Upfront Deal)
Ping = 56-61 (To Quake.ie)
Download = 400 - 800 Kbps averages about 600kbps
Upload = 100 - 200Kbps
Customer Service = Super - All questions answered in a phonecall.
Reliability = 100% In the Month I've had it.

jow

Hi,

I have Leap (connected to the RTE Tower) now for a month.
Here are my experiences:

The first two weeks my ping times where awful (150 - 800 to uk.servers and www.yahoo.co.uk).Ping very unstable, a lot of spikes. I haven't done any irish-server tests, because I play battlefield 1942 only on uk-Servers.
I contacted the customer service and they ommited that they have technical problems with the RTE-connection.

After two weeks my ping times where stable (around 80 - 100 to uk-servers). This is not perfect, but even then Leap said they will do something about it, specially the "strange" routing via NTL should be resolved soon.
So it is playable and I expect more to come.

The best thing is: Because I was so unhappy with the ping times, they haven't charged me the first month!!!
Does your provider do such a good service?

So here is the summary:
Price = 99.- + VAT per month. Install 159.- + VAT
Ping = 80 - 100 (uk-Servers.... irish servers or boards.ie around 150 - 250).
Download speed = should be 512kBit/s which makes it around 64kByte/second. Actually it is most of the times much higher. My record was (using Flashget as downloadmanager) 180kByte/s which is a 1.4MBit connection and that was the average speed spedd during a 50MB download.
Upload speed = 512... same as above. Done only some tests and they show a higher rate than 64kByte/s
Customers services = VERY, VERY Good! (I've stepped them on their nerves I am sure ;-). They are very reliable, friendly, when you drop them a question you can expect a personal response after some minutes! Really impressing in comparison to eircom and UTVIP.
Reliability = some short downs (1 or 2 minutes) when they do an upgrade of the software.

jow

Paradys

LEAP - a different story!

I requested that Leap install their basic package for a client of mine at the end of January. It's now April and they still haven't done it! so much for their 10 day install promise! They haven't been very professional about it either!

Two of the sales guys showed up and assured me that they could see the RTE tower when we finally managed to get them up on the roof. When the installers showed up they said their was no line of sight connection to RTE!!! We've had to wait for them to commission the 3 Rock tower, which is now up but did they ring to tell me or return my calls, well no!

All the time I'm getting asked by my clients where is their bb connection & I'm having to defend a company that aren't doing anything to help! I was trying to not have to use an overprices former semi-state service or a sell-out to the UK capped service so I've had to use up some of my qudos with my client on this one! Leap don't seem to understand!

I'd be pushed to recommend them again. but as they say you live and learn.

I did get a mail from Via-networks which might interest you's all, I presume that they are just reselling the Eircom service but with added value such as, no download limit, 5 pop addresses a domain, a read it for your selves:


DSL packages that we offer.
SOHO DSL Service

Includes the following:
512k downstream access / 128k upstream
Fixed IP address
2 month rolling contract
No download limits
5 POP3 e-mail addresses

106 Euro

Soho Multi- Includes everything in the Soho package and SMPT mail for 149 euro.


SME DSL Service

Includes the following:
1024k downstream access / 256k upstream
Fixed IP address
2 month rolling contract
No download limits

169 euro

Premier DSL Service

Includes the following:
1024k downstream access / 256k upstream
Fixed IP address
2 month rolling contract
No download limits
SMTP Mail (unlimited e-mail addresses)
Domain name registration

210 euro

Our Premier Plus service includes all that our premier has to offer, but also includes,

25Mgb windows 2000 hosting,
ISDN back up line
Email virus scanning

The premier plus edition is 235 euro.

We do have the rate adaptive service available on the 11th of April at 63 euro.

The Rate Adaptive service will include:
5 Pop 3 email address
Fixed IP address
No Download Limits
A Domain name
2 Month Contract.

Lemming

IBB

Connection = 512kb symmetrical service w/ 8:1 connection ratio.
Price = €48.something (plus €320 install)
Customer Service = Friendly
Reliability = The connection hasn't dropped yet.


I am currently rather unhappy with the service. I have yet to ONCE see anything resembling what should be my "basic" speed of 64kb (assuming all 8 users are on the pipe at the same time)

I'm currently downloading stuff from IRISH servers at speeds _JUST_ above 56kb modem speeds. Needless to say I'm wondering how to justify the price I'm paying for the performance I'm getting.

In IBB's defence, I know they're doing work on the 3-rock transmitter (which I'm connected to), but this seems to be an ongoing saga which has been going on since I was connected - about 4 weeks ago.

Any more bullsh*t like monday night where I was getting a whooping 3.5kb/s and I'm seriously considering cancelling it.

The Brigadier

Eircom ADSL

Price = 169 - And I choke on every penny i hand over
Speed = 1024/256
Pings = Crap!
Customer Service = Appalling
Cap = The shower of &&^%$&

Well I'm in the process of transferring over to Via.

disco_rob_funk

Whoopty doo! A day on Netsource is like a day at the zoo!

Product: Netsource SOHO RADSL 512/128

Self-install with own router.

Price: Ok for Ireland

Rate: Not over 55KB/s, but consistent with latest kazaalite

Customer Service: Excellent

Downtime: 0% since last friday (!)

Ping: strange...clarity.jolt.co.uk 32ms
boards.ie 47ms!

Obviously routed to UK and back...who cares? I don't play games with strangers (!)

And, just like the real olympics, it's not capped!

Hunky spunky!