1901 And Not The Bill Payer

Mossy Monk · 18-02-2003 12:49am #1

does it have to be the bill payer who rings up 1901 to complain to Eircom because i am at home while the bill payer is away sunning herself for 2 weeks

deepspeed · 18-02-2003 1:04am

assuming you are male and the bill payer is female.,,,,

you'll hardly fake that your her...

you probably wont be able to get any info, even though you may have the account number etc, i've tried saying im the persons partner/husband etc.

but its worth a try, no point in *not* complaining when it comes to eircon.

eth0_ · 19-02-2003 10:37pm

hahahah ....no! I've ordered services on the phone line in my parents house twice before, and changed the carrier without eircom ONCE checking that I am who I am....I never even said it was my parents account, i'm a girl and the account is in my dad's name, and they never said anything about it.

As long as you have the account number and phone number and address, you can do whatever you like. It's disgusting really. Anyone could order services on other peoples phone lines without eircom doing any verification.

Victor · 19-02-2003 11:06pm

Originally posted by eth0_
Anyone could order services on other peoples phone lines without eircom doing any verification.

Do they not check the number the call is coming from? And account number?

Mossy Monk · 20-02-2003 2:31am

Originally posted by eth0_
they never said anything about it

i rang today and was told it had to be the account holders name. i don't sound too feminine for Eircom. i'll try tomorrow with a different operator

eth0_ · 20-02-2003 7:00pm

Originally posted by Victor
Do they not check the number the call is coming from? And account number?

They checked the account number when I ordered ISDN and I was calling from my mobile. I rang to cancel it a few days later and was ringing from my work phone and they didn't ask for my ac no to cancel.

1901 And Not The Bill Payer

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