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iol error...

RicardoSmith · 2002-09-24 23:43:00

a friend of mine has been using iol free for a while. But it has suddenly stopped working. After numerous reinstalls of the free account CD I eventually got an error message about there being a problem with CLI on the line and that this was because the line was either ex directory or CLI was turned off. Now my friend has…

24-09-2002 11:43pm

#1

RicardoSmith

Closed Accounts Posts: 8,264 ✭✭✭

Join Date: August 2002

Posts: 7877

a friend of mine has been using iol free for a while. But it has suddenly stopped working. After numerous reinstalls of the free account CD I eventually got an error message about there being a problem with CLI on the line and that this was because the line was either ex directory or CLI was turned off. Now my friend has always been ex directory, and he has had nothing done with his line. He wouldn't know what CLI was if it bit him. I only have a vague idea myself.

Any idea about how I'd fix this for him? I know that if I ring up errorcom that they won't talk to me only the account holder. What sort of info/questions should I be looking for/asking?

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Comments

#2 25-09-2002 11:21am

Frank Grimes

Registered Users, Registered Users 2 Posts: 5,461 ✭✭✭

Join Date: February 2002

Posts: 5000

Try prefixing the dialup number with 142.

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