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NTL digital doesn't work..

  • 30-08-2002 5:23pm
    #1
    popinfresh
    Users Awaiting Email Confirmation Posts: 729 ✭✭✭


    This seems to only happen in my area (north-Blanchardstown) .. The MTVs simply do not work, they are always blacked-out. And half the time the other channels are blacked out aswell. The only channels that work all the time are the ones that come without the digital box. I'v often rang them up to complain and they always tell me to plug the decoder out for a few minutes. This does not work.. I know it's not a faulty box because everybody who lives closeby get the same problems..


Comments

  • #2
    cgarvey
    Registered Users, Registered Users 2 Posts: 3,889 ✭✭✭cgarvey


    If everyone in the are is experiencing the same problems, then its more likely a signal level problem than a problem with the box.


  • #3
    Jessica
    Closed Accounts Posts: 92 ✭✭Jessica


    yes i agree signal is weak and needs to be looked at.

    call them up and arrange for a technican to call out sometime within this lifetime!


  • #4
    Washout
    Registered Users, Registered Users 2 Posts: 2,912 ✭✭✭Washout


    i had the exact same problem a few months ago. I gave them a buzz and they sent a technitian out in two days and he took a signal level test and found the level was low in my area... he upgraded my connection on the outside of the house and said that within a week th ey will come out to boost the signal around the area and true to his word they did and it worked fine.

    a plus for ntl from me!!!


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