calls from number 008006754131

JackieChan

I've been getting calls from this number today. When I answer there is silence sometimes I can hear someone speak briefly before hanging up.

Anybody know this number?

JC

Mr E

+800 is an International Freephone Service... (according to http://kropla.com/dialcode.htm).

Have you tried calling the number?

JackieChan

TMB,
Knowing it was a european free phone number I rang them back but got a weird tone from the number.

Got a call later from them, turned out to be a company called Newtel.

Told them not to be ringing me again(trying to get me to move my phone calls to them)

scojones

JackieChan wrote:

TMB,
Knowing it was a european free phone number I rang them back but got a weird tone from the number.

Got a call later from them, turned out to be a company called Newtel.

Told them not to be ringing me again(trying to get me to move my phone calls to them)

I would advise you to avoid them like the plague. I used to work for them a few years ago as one of the lads that call people up and try to get them to switch over their phone to them. I left when I found out that Newtel were knowingly ripping people off. It was a huge scam, they used to operate in an office on Anglesy street in Cork City, just beside the Garda station. I was disgusted with myself for not realising it sooner. The last I heard they were raided and closed down, although I have no way of confirming this - but I do know that they no longer operate from that area anymore.

clearz

My mother got a phone call from them NewTel crowd the other day. She had been meaning to change from Eircom for a while so she listened to what they had to say. When she asked them to send out more information they said they would if she gave them her bank details. I was listening in on speakerphone and couldnt believe it. They really pressured her into giving them her details. It sounded dodgy to me straight away so I advised her against them.

dahamsta

There's a delay when you pick up because they're using automated diallers. These people are scum of the earth.

Where's that office sjones?

Sponge Bob

The regulator could fine them £50,000 for each silent call they make. Thats to
say a proper regulator like Ofcom in the UK not our shower.

damien

Get on to the ComReg consumerline and make a complaint. 1890 229 668

Jackz

They called my house three times one day. Firstly a missed call. Second time i briefly listened to what he had to say and said im not interested. The phone line at this house is in my mothers name so when an indian sounding guy called me for the third time he quite forcefuly requested that he speak to the bill payer a Mrs .......... I said even more forcefuly I am not interested do not call here again.

Gurgle

They're the artists who want to sell you 400 nationwide minutes for €49.99 per month.

- 'Thats less than half the price at eircom's standard rates'
- 'No its not you lying bitch, thats ten times eircom's rate'
- 'I'll sign you up then, OK ?'
:rolleyes:

Cabaal

These type of companys piss me off, none the less I enjoy asking them can they beat 10e a month that I'm paying which includes 300min of free calls and line rental (as such)

scojones

Ken Shabby wrote:

There's a delay when you pick up because they're using automated diallers. These people are scum of the earth.

Where's that office sjones?

It was next to the chipper just up from the Garda station.

Lads they were not legit at all. Prime example, they use the phone book to call people, when you ask where they got your number they will say "on a cd eircom gave us". It's all scripted. Using the phone book to call people like this is illegal IIRC. They don't keep track of who they have called so you can get several calls from them, and the person calling you now doesn't know you have been hassled before.
The figures they quote you are completely wrong, they won't send you any info in paper because you'll figure them out. We were told to say

"We don't send out information because the majority of people will throw it away, ending up costing us more money which would mean an increase in our prices, and you don't want that do you? I mean, how many leaflets that come in the door do you pay attention to anyway? I know I throw all of mine in the bin"

We used to stick to the Cork region because it was easier to convince Cork people. I worked there a couple of weeks and left. I was absolutely sickend by them and regret ever working there.

dahamsta

sjones wrote:

It was next to the chipper just up from the Garda station.

Lennox's?

I was trying to explain somewhere recently that it's just not worth the hassle of quoting the DPA and the like at people any more, because they just don't take any notice of it. I was just commenting on personal experience though; this confirms it.

I wonder what our new DPC, Billy Hawkes, is doing about this. Will he measure up to Joe Meade I wonder?

adam

scojones

Yeah just before Lennox's. There's a little door that leads up a stairway and they were at the very back up there. This door was open all of the time.

I think I'll give ComReg a call actually. Let them know about their business practices and the like.

dahamsta

Good job, you should do that.

I must pop in there some day, see if they're still there, ask them about all the calls I've been getting. Nothing serious, but I'm a big lad, I can be imposing, and they've been harrassing me...

scojones

Ken Shabby wrote:

Good job, you should do that.

I must pop in there some day, see if they're still there, ask them about all the calls I've been getting. Nothing serious, but I'm a big lad, I can be imposing, and they've been harrassing me...

I was told they are gone but I can't be certain on that, as I did nothing to confirm it. It would definately be worth going in there. They start at 10am, the new shift starts at 3pm.

I'll give ComReg a call in the morning and let you guys know how I get on.

Sponge Bob

see this contact information for them, no mention of Cork .

http://www.newtel.ie/Cont.htm

scojones

That's not actually the lads who are making the calls though, they do that via contracting. It was Gen Communications that we were doing the contract for Newtel with.

bleary

sales calls are contracted to various agencies - If you contact the direct marketing association they can put your number on the do not call list. I think i got the number through com reg I dont have that now.
The contractors you worked for sound like gangsters propbably why they went out of business. I had some dealings with Newtel and I was under the impression they generated their own list as they used direct dialers
The number will be redialled a couple of times if no one picks up .
Its telesales If you dont want to receive the calls there is nothing stopping you getting yours put on a do not call list . If you have a complaint about the way your sales call was handled contact the customer service there and let them know nicely what the standard of their contracted service is .If you have a valid complaint ie being missold a product or failure to carry out service as specified then contact com reg

Capt'n Midnight

No it's still only £5,000 in the UK and that's not per call
"less than 3%" still means 1 in 34 calls per centre can be silent
http://www.theregister.co.uk/2005/10/31/ofcom_crackdown/

BT, for example, receives more than 112,000 complaints a month from people worried that they've received a "silent" call.
..
Call centres must also not hide their number when calling people so that their calling line identification (CLI) is available on all outbound calls.

And the industry must ensure that fewer than 3 per cent of calls end in "silent calls" as opposed to the current industry standard of 5 per cent.

Ofcom hopes that these measures - including asking the Government to increase the maximum fines for offenders from £5,000 to £50,000 - will help combat the problem.
...
elderly people in particular are "unduly inconvenienced by these calls and often believe that they are receiving malicious calls" and that those who find it difficult to get to the phone are "also seriously inconvenienced"

Blade

I got a call from these muppets last week so they're obviously still operating. It was an Indian girl on the phone who was really pushy. Her English was terrible and I could hardly understand her. I asked for their website so I could check out their rates and she said it was newtel.ie but she told me not to sign up on the website otherwise she wouldn't get her commission. So she said she'd ring back in a few days after I'd have seen the site. She rang back a few times and each time she was told I wasn't in. Then she rang back again tonight so I thought I'd have a bit of fun and took her call. Again she was really pushy but I lashed into her about their service being s*ite and bascially told her to f*ck off.

I just searched boards now for 'newtel' and saw this thread. Pity I didn't see this before hand or I woulda had a few more things to say to her. Hmm now theres an Eircom guy who keeps ringing for me, can't wait to tell him to F*ck off

paulm17781

I got a call from Newtel and as soon as the guy (who was Indian so I reckon definetly same crowd as mentioned) introduced himself I asked to be removed from their database, he hung up. I believe they HAVE to removed you if you ask.

I should have told him to take my calls. I use VOIP over cable so that would have been fun for him to work out...

Duiske

Got much the same calls as these about 3 weeks ago, four days on the trot. Phone would ring about 11am, then would get call from a guy with an Indian accent about an hour later. Only difference being that the number was withheld. Could not get a company name from the guy, until the last call, when he said he was calling from Tele2. Got onto Tele2 who assured me that they had nothing to do with the calls. Has this company (Newtel) actually told anybody what they are offering ? 4 calls from them and I'm still none the wiser !!

radiospan

They rang me too last night.

It sounded like they were ringing off a payphone. It took a few seconds before I could hear their end.

dahamsta

plazzTT wrote:

It sounded like they were ringing off a payphone. It took a few seconds before I could hear their end.

That's because they're using a dialler. When you pick up you go into a queue on their end, and the next available operator picks up the call. Diallers should be banned in Ireland; I'm surprised they weren't already.

Not that it would stop these fraudsters. It's the telcos gaining from this kind of activity that should be strung up.

adam

Solair

I also got a flurry of calls from the same company. They don't seem to take no for an answer!

jlang

5 calls today. First 3 from the same guy and on the third, I think he realised he'd spoken to me before because he hung up on me as soon as he heard my voice! Didn't stop them calling back twice more after and only the 5th left the company name. Wouldn't listen to any argument about taking my number off their list though. Infuriating!

paulm17781

jlang wrote:

Wouldn't listen to any argument about taking my number off their list though. Infuriating!

Report to Comreg. They HAVE to take you off if you ask.

dahamsta

paulm17781 wrote:

Report to Comreg. They HAVE to take you off if you ask.

They do. But they won't, because they don't operate within the rules.

adam

paulm17781

Ken Shabby wrote:

They do. But they won't, because they don't operate within the rules.

That is why you report them.

dahamsta

paulm17781 wrote:

That is why you report them.

008006754131 is a real number? More importantly, how do you report an "agent" that hides their number, as all of the nefarious ones do?

paulm17781

Ken Shabby wrote:

008006754131 is a real number? More importantly, how do you report an "agent" that hides their number, as all of the nefarious ones do?

They work for Newtel. You report Newtel for bad business practices.

dahamsta

paulm17781 wrote:

They work for Newtel. You report Newtel for bad business practices.

Are you sure? I've recieved calls with a number like that from Eircom.

How do those numbers work anyway, is there any way of backtracing them?

adam

paulm17781

Ken Shabby wrote:

Are you sure? I've recieved calls with a number like that from Eircom.

No, but the guy who called me said he was from Newtel, that was my first clue...

Sponge Bob

Ken Shabby wrote:

Are you sure? I've recieved calls with a number like that from Eircom.

1800 not 00800 (international freephone)

dahamsta

Sponge Bob wrote:

1800 not 00800 (international freephone)

Ah, now I geddit. Thanks SB.

Sponge Bob

Eircom are non compliant in the sense that Biddy from the Eircom Citywest<.cg snip> rings out with a number like 1800500500 even though she is not at the end of the call distribution queue behind that 1800500500 number (which actually ends up in Stephens Green) were you to ring that number.

Newtel are even guiltier than you think. The 'foreign' call centre is allegedly in Dublin while pretending to be abroad behind an International Freephone number. <.cg snip: if you've any, like any, shred of evidence for posting such claims, then go ahead.. but until then, this is libellous opinion>

jlang

jlang wrote:

5 calls today. First 3 from the same guy and on the third, I think he realised he'd spoken to me before because he hung up on me as soon as he heard my voice! Didn't stop them calling back twice more after and only the 5th left the company name. Wouldn't listen to any argument about taking my number off their list though. Infuriating!

Another bloody call today from Newtel. Think it was the same guy again. Let him waffle on for a bit but once he stopped for breath, I asked him why they keep ringing me when I said no already. He said the number was marked as not called yet - obviously not true but he did say they wouldn't ring again. We shall see. Even if their offer was the best available, this is not the way to get me to even consider it.

paulm17781

jlang wrote:

Another bloody call today from Newtel.

Report to Comreg....

My line is VOIP on cable. I have had a missed call from an 'out of area' number everyday this week. I assume it is still them. I wish they'd stop, they can't sign me up, I don't have a phone line!

cgarvey

Sponge Bob wrote:

The 'foreign' call centre is allegedly in Dublin while pretending to be abroad behind an International Freephone number

Is it definately in Dublin?

The only calls I've got are from English sounding people.. I've only had 3 calls, that I've answered, from them though.

The number in the OP is not a valid International Freephone (which have 8 digits, not 7). I suspect it's a badly configured UK freephone number. It is routable, but ends up with an engaged tone (which can mean anything, granted, but it is a valid routable number).

<adminHat>Less of the libellous opinion SB, without some proof. Banning you is not my chosen career path</adminHat>

Gurgle

These days I treat these callers the same way as any twat who comes to the door trying to sell me anything - 'no thanks', close door / hang up.

paulm17781

Gurgle wrote:

These days I treat these callers the same way as any twat who comes to the door trying to sell me anything - 'no thanks', close door / hang up.

Ask them to stop calling you first. Otherwise they can call back.

Sponge Bob

CG is probably dead right. Newtel are deliberately mispresenting an International Freefone number that is not there or theirs and munging the calls somewhere when it hits their Network. That number should not be routable by Eircom at all which would put a stop to their gallop .

Here is the Global Database search and International Freefone conditions page (they are called UIFN 's ) , the number does not exist . How very naughty.

http://www.itu.int/ITU-T/universalnumbers/uifn/index.html

As a licenced carrier with Comreg they should be reported to Comreg and the UIFN number Registrar

UIFN Registrar
International Telecommunication Union
Telecommunication Standardization Bureau
Place des Nations CH - 1211 GENEVA 20, Switzerland

Tel: +41 22 730 6220
Fax: +41 22 730 6200
Email: universalnumbers@itu.int

paulm17781

I sent a mail to Newtel and cc'd Comreg. I demanded that Newtel remove me from their database. I'll let you know if I hear back.

Tom Cruises Left Nut

The only thing about the silent calls is that if you answer these you will definitely get more follow up calls.

All that those calls are is an automated dialling system checking to see if the number is valid, if you answer your number goes into the database and you are going to get a lot more marketing calls.

You can of course opt out of the NDD but it is not going to stop the foreign calls. Nobody can do anything about them as they are coming in from abroad

Our man in Havana

Go ex-directory.

dahamsta

How does going ex-directory stop calls from an automated dialler I wonder?

Our man in Havana

I thought that they used phone books to harvest numbers. I have never had a call from these people ever. However there is loads to said for being ex-directory.

**Timbuk2**

They were calling, called me 3 times in one day. They said my eircom bill was €60 and they could reduce it to just €35.99. And of all the three calls it was an Indian person calling

Then they rang again the next day but I told them to feck off as they were really annoying me and I never heard from them again...

paulm17781

The same day I mailed them I got a call from them. Someone in Donegal this time. I asked her to removed me from their database and never call me again. She apologized, didn't say if I was removed though.

I don't want to go ex-directory, a few tedious calls shouldn't make me change my mind.

Capt'n Midnight

**Timbuk2** wrote:

They were calling, called me 3 times in one day. They said my eircom bill was €60 and they could reduce it to just €35.99. And of all the three calls it was an Indian person calling

I've gotten calls from people and the quality of the line was awful, not an inducement to buy. If you get a real person on the line then stall to waste their time ( while you do something else of course, so you genuinely have to ask them to repeat themselves because you really aren't listening - oh and get their name so you can complain if they hang up thus hopefully wasting more time for their supervisor etc. , maybe non sepecific stuff so as not to make it person) , hanging up just means they annoy someone else.