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Lost my phone - how soon do Vodafone have to get me back on track?

  • 22-10-2005 7:47pm
    #1
    PullMyFinger!
    Closed Accounts Posts: 2,281 ✭✭✭


    Lost my phone last night, well lost/stolen/dropped down a manhole - Im not sure due to the alcohol.

    I was wondering how soon Vodafone get their insured bill pay customers back online? Im fairly sure Im entitled to a speedy turnaround. The "helpful customer care" girl said she'd send a form in the post.

    Thats it?!? Is that all we get for paying the extra insurance?!

    Hmmmmpf!

    :mad:


Comments

  • #2
    Karoma
    Registered Users, Registered Users 2 Posts: 19,396 ✭✭✭✭Karoma


    That's what you get for dropping it down a manhole,or whatever you did..

    Did you actually ask whether she can send the form via e-mail,or fax or whether there was a way to expediate this..!?


  • #3
    Pythia
    Registered Users, Registered Users 2 Posts: 7,469 ✭✭✭Pythia


    Yeah, you can get it faxed to you instead as far sa I remember. Go into a Vodafone store and they'll get you a replacement sim with your number back.
    Check and see whether the insurance offers you a replacement phone in the meantime.


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