IBM Manual

daywalker

IBM's Mouse Balls Standardization....

This is an actual alert for IBM Field Engineers that went out to all
IBM Branch Offices. The person who wrote this was very serious.

The rest of us find it rather funny.

Abstract: Mouse Balls Available as FRU (Field Replacement Unit)
Mouse balls are now available as FRU. Therefore, if a mouse fails to
operate or should it perform erratically, it may need a ball replacement.
Because of the delicate nature of this procedure, replacement of
mouse balls should only be attempted by properly trained personnel. Before
proceeding, determine the type of mouse balls by examining the underside of
the mouse.

Domestic balls will be larger and harder than foreign balls. Ball
removal procedures differ depending upon the manufacturer of the mouse.
Foreign balls can be replaced using the pop-off method. Domestic balls are
replaced using the twist-off method. Mouse balls are not usually static
sensitive.

However, excessive handling can result in sudden discharge.
Upon completion of ball replacement, the mouse can be used
immediately. It is recommended that each replacer have a pair of spare balls
for maintaining optimum customer satisfaction, and that any customer missing
his balls should suspect local personnel of removing these necessary items.

To re-order, specify one of the following:
P/N 33F8462 - Domestic Mouse Balls
P/N 33F8461 - Foreign Mouse Balls

Hercule

I would have thought it was genuine until it started to go on a bit went on and said:

any customer missing
his balls should suspect local personnel of removing these necessary items.

Either somebody is the most naive person in the world or they fell at the final hurdle when making joke email that would seem convincing
also,
IBM have female customers!

IceHawk

Very funny, pretty believable until the end.

Best lines:'Foreign balls can be replaced using the pop-off method. Domestic balls are replaced using the twist-off method.'

TerrorFirmer

Damn good until the end, they got ahead of themselves!

Good read though.

dimerocks

im at work in my computer lab crying!