Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Brother Print-heads / Machine Error 41

  • 24-08-2005 2:03pm
    #1
    ejmaztec
    Registered Users, Registered Users 2 Posts: 24,227 ✭✭✭✭


    Some purchasers of Brother printers might be interested to know that, due to the seemingly universal problems with dodgy print-heads, the initial 12 month guarantee has been extended to three years. After my MFC590 decided to die, (Machine Error 41 – Please Contact Brother) I was quoted €200+delivery+VAT, even though the machine was only 14 months old. It was only after I bought another printer from the same seller (Viking Direct), that I was “accidentally” told by one of their people that the guarantee had been extended. The extension apparently only applies to purchasers who report the problem to the original seller e.g. Viking. One of the most annoying aspects of the situation is that Viking obviously knew that there were problems with the Brother devices. They also knew the names and addresses of all of the customers who bought them. It wouldn’t have been a big deal for them to notify these customers, thereby preventing idiots like me from buying a new gizmo. For an outfit used to sending out a shed-load of catalogues every week, the additional postage cost would have been barely noticeable.

    So now, I have two multi-function devices (one with print-heads replaced FOC) and I’ve paid Viking for both of them. I can promise that Viking will not be getting any more of my hard-earned dosh!


Advertisement