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  • 09-05-2005 2:33pm
    #1
    Ph3n0m
    Closed Accounts Posts: 4,655 ✭✭✭


    I have ordered loads of times from play.com and cdwow.ie with no problems.

    However the last two orders I placed, one from cdwow.ie and the other from play.com - half of each order never arrived, forcing me to re-order the missing DVDs.

    I know there is no way of tracking the items when they are sent, and I even went as far as ringing my local sorting office - but they said the packages were not there - even though they were all sent out on the exact same day (according to my order history and numerous emails to either company)

    Do I dare accuse An Post of pilfering or just accept that this is a nasty coincidence


Comments

  • #2
    Kevin_rc_ie
    Closed Accounts Posts: 4,487 ✭✭✭Kevin_rc_ie


    are play.com compensating you?


  • #3
    Stephen
    Registered Users, Registered Users 2 Posts: 18,484 ✭✭✭✭Stephen


    Play will usually supply replacements for stuff that got "lost in the post" (i.e. thieved by someone in an post) free of charge.


  • #4
    Ph3n0m
    Closed Accounts Posts: 4,655 ✭✭✭Ph3n0m


    they will be, but its really annoying as these items were ordered for specific dates that have now come and gone - its a pity that the items arent shipped using someone like FedEx or UPS - atleast then I could have a fallguy to blame


  • #5
    John R
    Registered Users, Registered Users 2 Posts: 4,107 ✭✭✭John R


    play.com despatch from Jersey via mainland Europe (Belgium AFAIR) and cdwow from Hong Kong, that's alot of different hands before an post.
    You can accuse them of pilfering if you like but it won't get you anywhere unless you have proof.


  • #6
    Ph3n0m
    Closed Accounts Posts: 4,655 ✭✭✭Ph3n0m


    that is true, but why would i only recieve half my order last week and nothing else has shown up?


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  • #7
    Kevin_rc_ie
    Closed Accounts Posts: 4,487 ✭✭✭Kevin_rc_ie


    Well don't play.com and cdwow.ie have a policy of posting item A when it arrives and item B when it's available. So they could have been posted at completely different times and as a result suffered completely different fates.


  • #8
    John R
    Registered Users, Registered Users 2 Posts: 4,107 ✭✭✭John R


    Ph3n0m wrote:
    that is true, but why would i only recieve half my order last week and nothing else has shown up?

    I am not saying that they haven't been nicked/lost/sent to south america/etc. but that there is no way of knowing where or by who they were disappeared so complaining to an post will get you nowhere.



    And really, if you needed them by a specific date then you should have not used those two suppliers. You can have cheap or you can have quick guaranteed delivery but not both together.


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