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eircom broadband billing question...

d-j-k · 2005-05-09 12:35:47

Hi, I'm a bit confused and was wondering if someone here might be able to shed a little light on the situation I have eircom broadband home plus and BT Ireland TalkPlus phone service ... recently I moved my line rental over to BT Ireland.. Rang eircom 1901 to check my broadband billing and was told that I am no longer an…

09-05-2005 12:35pm

#1

d-j-k

Closed Accounts Posts: 109 ✭✭

Join Date: September 2001

Posts: 99

Hi,

I'm a bit confused and was wondering if someone here might be able to shed a little light on the situation

I have eircom broadband home plus and BT Ireland TalkPlus phone service ... recently I moved my line rental over to BT Ireland..

Rang eircom 1901 to check my broadband billing and was told that I am no longer an eircom customer, the voice menu system wouldn't even recognise my phone number / account number.

I assume eircom will simply continue to bill me for the broadband each month ?

I can't afford to have the service disrupted..

Also, on a side issue.. my voicemail suddenly developed a female british accent but seems to be exactly the same eircom system (just with the eircom branded voice removed) all my messages remained in the mail box.

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