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IBB Ripwave for €25.49/month - They forgot to tell you

  • 07-05-2005 11:16am
    #1
    damien
    Registered Users, Registered Users 2 Posts: 4,290 ✭✭✭


    http://www.irishbroadband.ie/htmdocs/our_products/comreg_compliant.htm

    As a result of a complaint from a competitor, Irish Broadband has now published details of a product on their website which is almost €5 cheaper a month that their usual Ripwave product. See Irish Times excerpt below.

    So, when all you IBB customers signed up were you told about this product ? Would you have liked to have been informed ? Would you have availed of this service if you had known about it ? How many are using the Ripwave product over a year ?


    Customers who have signed up for Irish Broadband's entry-level wireless internet service may be paying up to €4.50 per month more than they could be.

    The firm, which is owned by National Toll Roads and Kilsaran Concrete, became embroiled in a dispute this week with rival firms and the regulator over its adherence to its broadband licence.

    It is understood the Commission for Communications Regulation (ComReg) has told the firm to provide details of its €25.49 per month service, which the firm had pledged to introduce in the initial licence competition.

    Up until yesterday, Irish Broadband had only been actively marketing a €29.99 per month entry-level broadband service for customers. This service offers customers broadband at a speed of 512 kilobytes per second and is paid through a bill every month.

    However, in a competition organised by ComReg to award licences to applicant firms with the best offerings, Irish Broadband pledged to introduce a cheaper service for consumers.

    The licence obligations, which have been obtained by The Irish Times, show Irish Broadband pledged to introduce a 512 kilobyte per second service for €21.07 excluding VAT. When VAT is added, this service should cost €25.49 per month.

    In the products section of Irish Broadband's website, the firm has only actively marketed its €29.99 broadband service - called Ripwave - to people. Up until Thursday, there was no mention of the cheaper Ripwave product on this part of the site.


Comments

  • #2
    [Deleted User]
    Posts: 2,874 ✭✭✭ [Deleted User]


    Its bit not byte!! ARRGHHH


  • #3
    Serbian
    Registered Users, Registered Users 2 Posts: 2,170 ✭✭✭Serbian


    Deleted User wrote:
    Its bit not byte!! ARRGHHH

    Maybe it is, 4 Meg broadband for only €25! :p

    People who have been paying €29.99 per month should ask for a refund for all the extra cash they have been paying. Over a 12 month period, that would add up to €54, the cost of two months at the lower price.


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