iPod issues...

Adam

Purchased an iPod, its about six months old, never had any problems with it til today, whereby it refuses to play any songs, merely skips to the next track in any playlist, and randomly freezes too... i havent put any new tracks on it or anything, it was working fine up until a few hours ago, but not now...

Anybody have a similar issue, any suggestions as to solutions? iTunes wont detect it, i can hear the hard drive just spinning inside... Is there a way to reset an iPod, as in blank it, back to factory settings type thing?

Cheers in advance,

Adam

briano

Hold down the play and pause buttons for 10 seconds until the ipod reboots. That usually fixes it for me.

Maybe this thread should be moved from ah?.

gibo_ie

there are two ipod reset methods, the first non-invasive way does not remove any tunes you have.
Just flick the on/off switch on and off a few times, then to on.
Then hold menu and play/pause buttons together, it will reboot and reset.

The second you'll need to put your ipod into disk mode, so that you can reconstruct your iPod's directory block (which in this case would be damaged if you get this symptom). To force disk mode, press the PREVIOUS and NEXT buttons for 5 seconds immediately after resetting the ipod (MENU and PLAY buttons). You should get a "OK to Disconnect" messages with a big checkmark across your screen.

Be careful with the second method, try the first a few times just incase!!
Gibo

Adam

Cheers lads, i'll try them both, just downloading some newer software to see if that will help first!

Also Mods, apologies if I shouldnt have poated this here, i wasn't sure tbh!

rugbug86

i have that problem quite a bit a resetting it does work. takes up a sh1tload of battery though, plug it in before you do it!

Adam

briano wrote:

Hold down the play and pause buttons for 10 seconds until the ipod reboots. That usually fixes it for me.

Maybe this thread should be moved from ah?.

That worked, nice one!

Zyox

I've had this problem since I got mine. The first method mentioned only fixes it until it happens again. And it's really fricking annoying. I'll try the second tonight but if it doesn't fix it it's getting sent off to the depot, cos after 6 months of this it's really getting on my manboobs.

Adam

Ok, alas, I was lulled into a false sense of security! The iPod is well and truly fu(ked! Well, by that i mean it wont start, i get that folder with the exclamation mark, an my pc wont recognise it, it just bogs everything down an eventually crashes completely!

So i'm applyin for repair, anybody any experience with this, how long does it take? And whats the likelihood of just getting a new unit back? (woot!)

super_furry

I'm fairly certain you'll get a refurbished iPod and your old one will be fixed, wiped and given to someone else.

DirtyHarry

fade to grey......welcome to the apple "refurbished ipods"! You will for sure get a new refurbed ipod but unfortunatly it will never be the same as your old ipod.

First off its refurbed, so its going to have bollox battery and minor problems (maybe u will be lucky. Depends on what sort of one you get!

trust me i have had about 4 ipods returned to me. All refurbs! Now i get about 3-4 hours of battery life. Thats where ebay comes in and as we speak a brand new 12 hour battery is on its way!

tman

hmmmm... the battery life has gone to **** on mine...
i was thinking of sending it off for a free repair while its still under warrenty. i might just buy a replacement instead.
prising the case apart looks a bit nerve wracking

Zyox

Apparantly thin plecturms are the key to doing that right.

Adam

Thin stiff plectrums, cos this .73 aint gettin anywhere! :rolleyes:

RicardoSmith

tman wrote:

hmmmm... the battery life has gone to **** on mine...
i was thinking of sending it off for a free repair while its still under warrenty. i might just buy a replacement instead.
prising the case apart looks a bit nerve wracking

Why would you do it yourself when its under warranty?

Ninja Turtle

DirtyHarry wrote:

First off its refurbed, so its going to have bollox battery and minor problems (maybe u will be lucky. Depends on what sort of one you get!

That's strange - I've had 2 iPods returned to me and the battery is fine. Maybe your just using the battery up with the backlight/constantly flicking through songs and therefore using the hardrive?

I don't think you'll have any problems with a refurb - it'll look brand new anyway, so you won't even notice.

Zyox

What happens if you get a refurb and you had a custom engraving on the back of old one?

Inspector Gadget

Just to add to the chorus, I sent my 3rd Gen 20GB iPod in for repair as the battery was banjoed. Apparently, if the thing is charging to 50% or less of its stated runtime, battery replacement (i.e. getting sent a refurbed iPod) is automatic. The battery life on the one I got back is so-so; it's my first battery-powered hard-disk-based MP3 player, so I don't have much to compare against, but I was expecting more from it. It's a *lot* better than it was, mind you... (the 3Gs have brutal battery life anyway)

Gadget

Adam

Ok guys i went through the apply for a repair procedure, went grand, what am i waiting on now? An email? On the last page it said something about checking the progress of my report an gave a linkio, but i didnt click it an now i cant find any other link on the site! Anybody know what i'm talkin about? Can you post a link to it if you do?